FDA Adverse Event Malfunction Summary report: N

T:SLIM X2 INSULIN PUMP WITH BASAL-IQ TECHNOLOGY

MDR report key: 11065681 · Received December 23, 2020

Report

Report Number
3013756811-2020-149747
Event Type
Malfunction
Date Received
December 23, 2020
Date of Event
July 1, 2020
Report Date
December 23, 2020
Manufacturer
TANDEM DIABETES CARE
Product Code
OZO
PMA / PMN Number
K201214
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED.

Description of Event or Problem · 1

IT WAS REPORTED THAT MULTIPLE CARTRIDGE CHANGE ERRORS OCCURRED DURING THE LOAD SEQUENCE WITH MULTIPLE CARTRIDGES. CUSTOMER'S BLOOD GLUCOSE LEVEL RANGED BETWEEN 120-145 MG/DL. REPORTEDLY, THE CUSTOMER RELOADED THE CARTRIDGE TO ADDRESS THE ISSUE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1526174 T:SLIM X2 INSULIN PUMP WITH BASAL-IQ TECHNOLOGY AUTOMATED INSULIN DOSING, THRESHOLD SUSPEND OZO TANDEM DIABETES CARE 1002717

Patients

Seq Age Sex Outcome Treatment
1 64 YR