FDA Adverse Event Malfunction Summary report: N

NERIVIO

MDR report key: 11064878 · Received December 22, 2020

Report

Report Number
MW5098499
Event Type
Malfunction
Date Received
December 22, 2020
Date of Event
December 20, 2020
Report Date
December 20, 2020
Manufacturer
THERANICA BIO-ELECTRONICS LTD.
Product Code
QGT
Product Problem
Yes
Report Source
Voluntary report
Reporter Location
PA, US
Reporter Occupation
PATIENT

Narratives

Description of Event or Problem · 1

ON (B)(6) 2020 I OPENED UP A NEW BOX OF MY PRESCRIBED NERIVIO DEVICE MADE BY THERANICA. THE DEVICE IS A "WIRELESS NON-INVASIVE NEUROMODULATION DEVICE FOR THE ACUTE TREATMENT OF MIGRAINES." WHEN I OPENED THE BOX AND LOOKED AT THE DEVICE INSIDE, I NOTICED IT WAS VERY DIRTY. THERE WERE GREASY FINGERPRINTS AND MARKS AS WELL AS HAIR AND RESIDUE ON THE FRONT OF THE DEVICE. I PRECEDED TO OPEN A SECOND AND THIRD UNOPENED BOX AND THE DEVICES WERE IN THE SAME DIRTY CONDITION. I DID NOT USE THESE DEVICES AS I WAS WORRIED THAT THEY WERE NOT SANITIZED AND COULD BE DEFECTIVE OR USED. I REACHED OUT TO THE COMPANY VIA THEIR CONTACT FORM ON THE THERANICA WEBSITE EXPLAINING THE SITUATION. ALL 3 DEVICES WERE SENT TO ME BY RIDGEWAY PHARMACY BASED IN (B)(4). THEIR PHONE NUMBER IS (B)(6); I HAVE PHOTOGRAPHS OF THE DEVICES AND CAN PROVIDE SERIAL NUMBERS IF NEEDED. FDA SAFETY REPORT ID# (B)(4).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1525948 NERIVIO DISTAL TRANSCUTANEOUS ELECTRICAL STIMULATOR FOR TREATMENT OF ACUTE MIGRAINE QGT THERANICA BIO-ELECTRONICS LTD. FGD000075
1525949 NERIVIO DISTAL TRANSCUTANEOUS ELECTRICAL STIMULATOR FOR TREATMENT OF ACUTE MIGRAINE QGT THERANICA BIO-ELECTRONICS LTD. FGD000075
1525950 NERIVIO DISTAL TRANSCUTANEOUS ELECTRICAL STIMULATOR FOR TREATMENT OF ACUTE MIGRAINE QGT THERANICA BIO-ELECTRONICS LTD. FGD000075

Patients

Seq Age Sex Outcome Treatment
1 30 YR