FDA Adverse Event Injury Summary report: N

ON CALL EXPRESS GLUCOSE METER

MDR report key: 11060715 · Received December 22, 2020

Report

Report Number
2531491-2020-00010
Event Type
Injury
Date Received
December 22, 2020
Date of Event
December 15, 2020
Report Date
December 21, 2020
Manufacturer
ACON LABORATORIES, INC.
Product Code
NBW
PMA / PMN Number
K132086
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GA, US
Reporter Occupation
OTHER

Narratives

Description of Event or Problem · 1

ACON WAS MADE AWARE OF THE COMPLAINT VIA CUSTOMER CALL ON (B)(6) 2020 REGARDING A POTENTIAL INACCURATE READINGS ON THE ON CALL EXPRESS BLOOD GLUCOSE METER (OCX). THE REPORTER OF THE COMPLAINT INFORMED ACON THAT THE PATIENT WAS HOSPITALIZED DUE TO INACCURATE READINGS IN BLOOD GLUCOSE VALUES ON THE OCX METER, WHICH LIKELY GIVEN A HIGHER VALUE THAN THE ACTUAL PATIENT CONDITION. AS PER THE REPORTER, THE MEASUREMENT OF BLOOD GLUCOSE VALUES IS LOWER WHEN THE PATIENT WAS MEASURED AT THE HOSPITAL. THE HIGHER READINGS MAY AFFECT INSULIN DOSAGE AND MAKES DETECTION OF HYPOGLYCEMIA DIFFICULT. NO FURTHER INFORMATION ABOUT PATIENT CONDITION WAS AVAILABLE AT THE TIME OF THE MDR. THE RETURN OF BOTH THE METER AND THE STRIP WILL BE REQUESTED FOR EVALUATION IN ADDITION TO THE RETENTION LOTS. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1524120 ON CALL EXPRESS GLUCOSE METER GLUCOSE TEST SYSTEM NBW ACON LABORATORIES, INC. NI 1190712

Patients

Seq Age Sex Outcome Treatment
1 Hospitalization| R