FDA Adverse Event Injury Summary report: N

ACCESS TESTOSTERONE

MDR report key: 11054740 · Received December 22, 2020

Report

Report Number
2122870-2020-00097
Event Type
Injury
Date Received
December 22, 2020
Date of Event
December 9, 2020
Report Date
December 22, 2020
Manufacturer
BECKMAN COULTER
Product Code
CDZ
UDI-DI
15099590231347
PMA / PMN Number
K001935
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
CH
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

(B)(6).THE CUSTOMER DID NOT SUPPLY PATIENT DEMOGRAPHICS SUCH AS AGE, DATE OF BIRTH, SEX, WEIGHT, ETHNICITY OR RACE. THE ACCESS TESTOSTERONE REAGENT WAS NOT RETURNED FOR EVALUATION. NO HARDWARE ERRORS OR ISSUES WITH OTHER ASSAYS WERE REPORTED IN CONJUNCTION WITH THIS EVENT. QC WAS OUT HIGH AND UNACCEPTABLE AT THE TIME OF THE EVENT AND THE RESULT WAS OBTAINED WITH CEX (CALIBRATION EXPIRED) AND CLX (CALIBRATOR LOT EXPIRED) FLAGS. RECALIBRATING WITH A NEW REAGENT PACK RESOLVED THE ISSUE. ALTHOUGH REPLACEMENT OF REAGENT PACK AND RECALIBRATING THE ASSAY RESOLVED THIS ISSUE, THE ROOT CAUSE OF THIS EVENT CANNOT BE DETERMINED WITH THE AVAILABLE INFORMATION. THE AVAILABLE INFORMATION REASONABLY DID NOT SUGGEST A REAGENT OR AN INSTRUMENT MALFUNCTION.

Description of Event or Problem · 1

ON (B)(6) 2020, THE CUSTOMER REPORTED OBTAINING A FALSE HIGH TESTOSTERONE RESULT (ACCESS TESTOSTERONE PART NUMBER 33560 AND LOT NUMBER 921781) FOR ONE PATIENT INVOLVING THE LABORATORY'S UNICEL DXI 800 IMMUNOASSAY ANALYZER (PART NUMBER 973100 AND SERIAL NUMBER (B)(4)). THE INITIAL FALSE HIGH ACCESS TESTOSTERONE RESULT OF 235.26 NG/DL WAS OBTAINED ON (B)(6) 2020. THE RESULT WAS OBTAINED WITH CEX (CALIBRATION EXPIRED) AND CLX (CALIBRATOR LOT EXPIRED) FLAGS. UPON REPEAT ON (B)(6) 2020 ON SAME ANALYZER WITH A NEW REAGENT PACK AND NEW CALIBRATION, THE RESULT WAS 21.76 NG/DL WHICH WAS ACCORDANT WITH THE CUSTOMER EXPECTATION. THE PATIENT WHO HAS AN ADVANCED PROSTATE CANCER WAS ADMINISTERED MEDICINE (NAME NOT PROVIDED BY CUSTOMER) TO DECREASE THE TESTOSTERONE RATE BASED ON THE ERRONEOUS ELEVATED ACCESS TESTOSTERONE RESULT. THERE WAS NO ADDITIONAL CHANGE TO OR IMPACT TO PATIENT CARE REPORTED IN ASSOCIATION WITH THIS INCIDENT. SYSTEM CHECK PASSED ON 10NOV2020. PER CUSTOMER¿S VERBAL REPORT, QC WAS OUT HIGH AND UNACCEPTABLE AT THE TIME OF THE EVENT. NO HARDWARE ERRORS OR OTHER ASSAY ISSUES WERE REPORTED IN CONJUNCTION WITH THIS EVENT. SAMPLE INFORMATION SUCH AS SAMPLE COLLECTION TUBE USED, CENTRIFUGATION TIME AND SPEED, STORAGE OR HANDLING WAS NOT PROVIDED BY THE CUSTOMER.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1521141 ACCESS TESTOSTERONE RADIOIMMUNOASSAY, TESTOSTERONES AND DIHYDROTESTOSTERONE CDZ BECKMAN COULTER 33560 921781 15099590231347

Patients

Seq Age Sex Outcome Treatment
1 Other