FDA Adverse Event Malfunction Summary report: N

INTERSTIM II

MDR report key: 11054161 · Received December 22, 2020

Report

Report Number
3004209178-2020-22388
Event Type
Malfunction
Date Received
December 22, 2020
Date of Event
December 18, 2020
Report Date
December 22, 2020
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
EZW
UDI-DI
00613994913654
PMA / PMN Number
P970004
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

IF INFORMATION IS PROVIDED IN THE FUTURE, A SUPPLEMENTAL REPORT WILL BE ISSUED.

Description of Event or Problem · 1

INFORMATION WAS RECEIVED FROM A HEALTHCARE PROVIDER REGARDING A PATIENT WHO WAS IMPLANTED WITH AN IMPLANTABLE NEUROSTIMULATOR (INS) FOR URINARY DYSFUNCTION/SACRAL NERVE STIM AND GASTROINTESTINAL/ PELVIC FLOOR. IT WAS REPORTED THAT THEY ARE TRYING TO PUT INS INTO MRI MODE BUT HAVING DIFFICULTY COMMUNICATING BETWEEN FOB AND INS. CALLER CONSISTENTLY SEEING "NO DEVICE FOUND" ON HANDSET. FOB IS CHARGED UP AND SHOWING BLUETOOTH LIGHTING. MADE MULTIPLE ATTEMPTS TO COMMUNICATE, CALLER AND THE PATIENT PHYSICALLY MOVED TO DIFFERENT AREAS AND ROOMS 3 TIMES BUT THIS DIDN'T RESOLVE THE ISSUE. THE CALLER SHUT DOWN BOTH FOB AND HANDSET, TURN OFF/ON BLUETOOTH BUT THIS DIDN'T RESOLVE. THE CALLER POSITION FOB AT VARIOUS ANGLES AND POSITIONS RELATIVE TO INS BUT THIS DIDN'T RESOLVE. THE PATIENT USED HANDSET AND FOB SUCCESSFULLY YESTERDAY. TROUBLESHOOTING DID NOT RESOLVE THE ISSUE. NO FURTHER COMPLICATIONS WERE REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1522688 INTERSTIM II STIMULATOR, ELECTRICAL, IMPLANTABLE, FOR INCONTINENCE EZW MEDTRONIC PUERTO RICO OPERATIONS CO. 3058 00613994913654

Patients

Seq Age Sex Outcome Treatment
1 57 YR