8110 ALARIS SYRINGE PUMP
Report
- Report Number
- 2016493-2020-75521
- Event Type
- Malfunction
- Date Received
- December 21, 2020
- Report Date
- October 15, 2019
- Manufacturer
- CAREFUSION SD
- Product Code
- FRN
- PMA / PMN Number
- K133532
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- CA, US
- Reporter Occupation
- 003
Narratives
THE CUSTOMER¿S REPORTED PROBLEM WAS CONFIRMED. BASED ON THE FILE REVIEW. A REVIEW OF THE DEVICE HISTORY RECORD IN SAP FOR SN (B)(4) WAS PERFORMED FROM THE DATE OF THE MANUFACTURE TO DATE OF THE RELEASE OF PRODUCT, WHICH CONFIRMED THAT THIS DEVICE WAS NOT INVOLVED IN A PRODUCTION FAILURE, AND PRODUCT WAS NOT RETURNED FOR SERVICING WHICH NOT CORRELATES TO THE CUSTOMER REPORTED ISSUE. A REVIEW OF THE COMPLAINT HISTORY RECORD IN THE TRACKWISE WAS PERFORMED FOR THE SN (B)(4) WHICH CONFIRMED NO SIMILAR COMPLAINTS WITH THE SAME OR RELATED FAILURE MODE. THE CUSTOMER STATED THAT THERE WAS NO PATIENT INVOLVEMENT.
CASE #: 00870267 CASE SUBJECT: NPI 8110 ERROR 13-1033-149 ACCOUNT NAME: US MEDEQUIP ACCOUNT #: 1021373 ASSET NAME: 8110 SYRINGE MODULE, V8 ASSET LOCATION: CONTACT: (B)(6) CONTACT EMAIL: (B)(6) CONTACT PHONE: (B)(6) CONTACT MOBILE: PATIENT OR USER INVOLVEMENT: NO PATIENT OR USER HARM: NO CASE DESCRIPTION: CALLER HAS A 8110 MODULE GIVING A 13-1033-149 ERROR. SN: (B)(4) FAILURE DEVICE TYPE: ALARIS SYSTEM INSTRUMENT FAILURE PROBLEM TYPE: 8110 FAILURE MODE: TROUBLESHOOTING/ ERROR CODES CASE RESOLUTION: RECOMMENDED TO REFLASH THE SOFTWARE TO TRY TO CLEAR THE ERROR. IF FLASHING FAILS, THE LOGIC BOARD WILL HAVE TO BE REPLACED. LET HIM KNOW IT SEND IN UNIT UNDER FLAT RATE LEVEL 1 REPAIR DUE TO THE COST OF THE LOGIC BOARD. BIOMED ENDED CALL AND WILL CALL BACK IF FURTHER ASSISTANCE IS NEEDED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1509611 | 8110 ALARIS SYRINGE PUMP | PUMP, INFUSION | FRN | CAREFUSION SD | 8110 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |