FDA Adverse Event Other Summary report: N

SYNCHRON LX I 725 CLINICAL SYSTEM

MDR report key: 1104945 · Received August 7, 2008

Report

Report Number
2122870-2008-00240
Event Type
Other
Date Received
August 7, 2008
Date of Event
July 11, 2008
Report Date
August 7, 2008
Manufacturer
BECKMAN COULTER, INC.
Product Code
MMI
PMA / PMN Number
K023049
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CT, US
Reporter Occupation
NO INFORMATION

Narratives

Additional Manufacturer Narrative · 1

SAMPLE WAS COLLECTED IN A PLASTIC BD TUBE WITH GEL. ACCUTNI QC RESULTED WITHIN SPECIFICATIONS DURING THE TIME OF THE EVENT. SYSTEM CHECKS PERFORMED TWO TIMES IN THE SAME MONTH IN 2009 RECOVERED WITHIN SPECIFICATIONS. A FIELD SERVICE ENGINEER (FSE) WAS ON-SITE TWO DAYS LATER: FSE RAN A SYSTEM CHECK AND ADJUSTED THE DRIFT CORRECTION. FSE RERAN SYSTEM CHECK AND RESULTS MET SPECIFICATIONS. FSE RAN DIAGNOSTIC TESTING WHICH PASSED. FSE RAN PRECISION TESTING USING ACCUTNI QC LEVEL ONE WHICH PASSED. FSE SPOKE WITH THE CUSTOMER ABOUT INVERTING PACKS PRIOR TO LOADING. FSE NOTED ROUTINE ACCUTNI QC PERFORMED RESULTED WITHIN RANGE AND THE CUSTOMER RESUMED PT TESTING. FSE VERIFIED THE INSTRUMENT PER ESTABLISHED PROCEDURES AND RESULTS MET PUBLISHED PERFORMANCE SPECIFICATIONS. FSE SPOKE WITH THE CUSTOMER THE NEXT DAY, AND NOTED THE SYSTEM TO BE OPERATING WITHOUT ERROR. A CLEAR ROOT CAUSE FOR THIS EVENT HAS NOT BEEN DETERMINED TO DATE. A MALFUNCTION WILL BE ASSUMED FOR THE PURPOSE OF THIS REPORT.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC (BCI) REGARDING AN ERRONEOUSLY ELEVATED ACCUTNI RESULT, GENERATED BY THE SYNCHRON LX I 725 CLINICAL SYSTEM FOR ONE PT. CUSTOMER TESTED A SAMPLE FOR ACCUTNI AND OBTAINED A RESULT OF 2.39NG/ML. UPON REPEAT, IT GAVE A RESULT OF 0.17NG/ML AND WHEN REPEATED ON A DIFFERENT INSTRUMENT A RESULT OF 0.19NG/ML WAS OBTAINED. THE ERRONEOUS RESULT WAS NOT REPORTED OUTSIDE THE LABORATORY. THE CUSTOMER DID NOT REPORT PT INJURY REQUIRING MEDICAL INTERVENTION OR CHANGE TO PT TREATMENT ATTRIBUTED OR CONNECTED WITH THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 SYNCHRON LX I 725 CLINICAL SYSTEM CLINICAL CHEMISTRY ANALYZER MMI BECKMAN COULTER, INC. NA NA

Patients

Seq Age Sex Outcome Treatment
1 NA