FDA Adverse Event Malfunction Summary report: N

8015 ALARIS SYSTEM PC UNIT

MDR report key: 11045837 · Received December 21, 2020

Report

Report Number
2016493-2020-73094
Event Type
Malfunction
Date Received
December 21, 2020
Report Date
July 30, 2019
Manufacturer
CAREFUSION SD
Product Code
FRN
UDI-DI
10885403801518
PMA / PMN Number
K133532
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
003

Narratives

Additional Manufacturer Narrative · 1

THE CUSTOMER¿S REPORTED PROBLEM WAS CONFIRMED. A REVIEW OF THE DEVICE HISTORY RECORD IN SAP FOR SN (B)(4) WAS PERFORMED FROM THE DATE OF THE MANUFACTURE TO DATE OF THE RELEASE OF PRODUCT, WHICH CONFIRMED THAT THIS DEVICE WAS NOT INVOLVED IN A PRODUCTION FAILURE, AND PRODUCT WAS NOT RETURNED FOR SERVICING WHICH NOT CORRELATES TO THE CUSTOMER REPORTED ISSUE. A REVIEW OF THE COMPLAINT HISTORY RECORD IN THE TRACKWISE WAS PERFORMED FOR THE SN (B)(4) WHICH CONFIRMED NO SIMILAR COMPLAINTS WITH THE SAME OR RELATED FAILURE MODE. THE CUSTOMER STATED THAT THERE WAS NO PATIENT INVOLVEMENT

Description of Event or Problem · 1

CASE #: 00784717 NPI ERROR CODE 800-8000 ON 8015LS UNIT BATTERY PACK- LOW CAPACITY SOFTWARE FAILURE- 800 8000 OS FAILURE THERE WAS NO PATIENT INVOLVEMENT. BD QUALITY ADVOCATE, THIS NOTIFICATION IS TO INFORM YOU THAT A NEW CASE HAS BEEN CREATED WITH THE COMPLAINT TYPE CATEGORY INFUSION CA. CASE #: 00784717 CASE SUBJECT: NPI ERROR CODE 800-8000 ON 8015LS UNIT ACCOUNT NAME: PRISMA HEALTH TUOMEY ACCOUNT #: 1813400 ASSET NAME: 8015LS PCU DOM V9.19.1.2 A/B/G ASSET LOCATION: CONTACT: BRADY PRIVETTE CONTACT EMAIL: CONTACT PHONE: CONTACT MOBILE: PATIENT OR USER INVOLVEMENT: NO PATIENT OR USER HARM: NO CASE DESCRIPTION: TECH. CALLED IN FOR HELP ON 8015LS UNIT SERIAL # (B)(4) HAS ERROR CODE 800-8000 FAILURE DEVICE TYPE: ALARIS SYSTEM INSTRUMENT FAILURE PROBLEM TYPE: 8015 FAILURE MODE: TROUBLESHOOTING/ ERROR CODES CASE RESOLUTION: CONFIRM ERROR CODE 800.8000 IS A SOFTWARE FAULT WILL NEED TO REFLASH SOFTWARE ON UNIT IF FLASHING UNIT FAILS NEXT STEP IS REPLACE THE LOGIC BOARD ON THE UNIT. TECH. THANK ME FOR MY ASSIST (B)(4).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1517133 8015 ALARIS SYSTEM PC UNIT PUMP, INFUSION FRN CAREFUSION SD 8015 10885403801518

Patients

Seq Age Sex Outcome Treatment
1