FDA Adverse Event Malfunction Summary report: N

OMNITOM

MDR report key: 11043009 · Received December 19, 2020

Report

Report Number
3004938766-2020-00015
Event Type
Malfunction
Date Received
December 19, 2020
Date of Event
May 21, 2020
Report Date
December 18, 2020
Manufacturer
NEUROLOGICA CORPORATION
Product Code
JAK
PMA / PMN Number
K171183
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MO, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

IT WAS DETERMINED DURING AN ONSITE VISIT FROM A FIELD SERVICE ENGINEER (FSE), THE SYSTEM COMPLETED DAILY CALIBRATION, AND QA CHECK, FOLLOWED BY FOUR COMPLETED PATIENT SCANS WITH NO FAULT. ON THE FIFTH SCAN THE SYSTEM STOPPED, AS REPORTED BY CT TECHS. THE SYSTEM COMPLETED A SIXTH SCAN WITH NO FAULT, PASSED ANOTHER DAILY CALIBRATION, AND QA CHECK. PER COMMUNICATION RECEIVED FROM FSE, AN UPGRADE TO THE SOFTWARE VERSION CORRECTED THE ERROR THE DEVICE EXPERIENCED . IT WAS FOUND THAT EVEN THOUGH THE PATIENT EXPERIENCED AN ADDITIONAL SCAN, THE DOSE AMOUNT RECEIVED IS NOT CONSIDERED TO BE HARMFUL TO THE PATIENT.

Description of Event or Problem · 1

TECHNICIAN REPORTED THE SCANNER STOPPED INTERMITTENTLY IN THE MIDDLE OF A SCAN ON THREE DIFFERENT PATIENTS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1507455 OMNITOM COMPUTED TOMOGRAPHY X-RAY SYSTEM JAK NEUROLOGICA CORPORATION NL5000

Patients

Seq Age Sex Outcome Treatment
1