FDA Adverse Event Malfunction Summary report: N

8100 ALARIS PUMP MODULE

MDR report key: 11035552 · Received December 18, 2020

Report

Report Number
2016493-2020-73341
Event Type
Malfunction
Date Received
December 18, 2020
Report Date
July 30, 2019
Manufacturer
CAREFUSION SD
Product Code
FRN
UDI-DI
10885403810015
PMA / PMN Number
K133532
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
003

Narratives

Additional Manufacturer Narrative · 1

THE CUSTOMER REPORTED PROBLEM WAS CONFIRMED. THE DEVICE WAS REPAIRED, RETESTED, AND RETURNED TO THE CUSTOMER. A REVIEW OF THE DEVICE HISTORY RECORD IN SAP FOR SN (B)(4) WAS PERFORMED FROM THE DATE OF THE MANUFACTURE TO DATE OF THE RELEASE OF PRODUCT, WHICH CONFIRMED THAT THIS DEVICE WAS INVOLVED IN A PRODUCTION FAILURE, AND PRODUCT WAS RETURNED FOR SERVICING WHICH CORRELATES TO THE CUSTOMER REPORTED ISSUE. A TRACKWISE COMPLAINT HISTORY REVIEW WAS COMPLETED, AND IT WAS CONFIRMED THAT THERE WERE ADDITIONAL COMPLAINTS RECEIVED WITH SIMILAR SN (B)(4) FOR THE SAME OR RELATED FAILURE MODE. THE CUSTOMER STATED THAT THERE WAS NO PATIENT INVOLVEMENT.

Description of Event or Problem · 1

SERVICE: ALARM - ERROR CODES / MESSAGES DISPLAY BOARD- SEGMENT DIM ALARM - ERROR CODES / MESSAGES- 07/30/2019 11:48:02 RFC_REPAIRS (RFC_REPAIRS) PO FOR $365. 08/07/2019 14:42:28 ARJEL ANCHETA (ARJEANCH) INBOUND ERROR 08/12/2019 06:37:04 QUIRINO C GUARIN (QGUARIN) NO FAULT FOUND BUT ERROR LOG CONTAIN NUMEROUS ENTRIES OF ERROR 200.5040, THIS ERROR IS SOFTWARE INCOMPATABILITY, CUSTOMER ATTACHED THIS UNIT TO A PCU WITH INCOMPATIBLE SOFTWARE. VERIFIED CUSTOMER SOFTWARE IN XDO3 AND ZSM0054 AND DEVICE HAS THE CORRECT SOFTWARE. 08/12/2019 12:03:02 QUIRINO C GUARIN (QGUARIN) REPLACED U4 ON DISPLAY PCB FOR DIM SEGMENT. 08/12/2019 12:05:00 MARITES MALIG (MMALIG) PHONE 858-458-7000 7000 INSPECTED SOLDER U4 ON DISPLAY BOARD.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1504170 8100 ALARIS PUMP MODULE PUMP,INFUSION FRN CAREFUSION SD 8100 10885403810015

Patients

Seq Age Sex Outcome Treatment
1