FDA Adverse Event Malfunction Summary report: N

T:SLIM X2 INSULIN PUMP WITH BASAL-IQ TECHNOLOGY

MDR report key: 11015422 · Received December 16, 2020

Report

Report Number
3013756811-2020-142889
Event Type
Malfunction
Date Received
December 16, 2020
Date of Event
November 30, 2020
Report Date
December 15, 2020
Manufacturer
TANDEM DIABETES CARE
Product Code
OZO
UDI-DI
00850006613021
PMA / PMN Number
K201214
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

PER THE CARTRIDGE INSTRUCTIONS FOR USE: MAKE SURE THAT INSULIN IS AT ROOM TEMPERATURE BEFORE FILLING THE CARTRIDGE. NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED.

Description of Event or Problem · 1

IT WAS REPORTED THAT AN OCCLUSION ALARM OCCURRED. CUSTOMER'S BLOOD GLUCOSE LEVEL WAS 251-318 MG/DL. REPORTEDLY, CUSTOMER WAS USING COLD INSULIN. CUSTOMER LOADED A CARTRIDGE WITH ROOM-TEMPERATURE INSULIN TO RESOLVE THE ISSUE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1482107 T:SLIM X2 INSULIN PUMP WITH BASAL-IQ TECHNOLOGY AUTOMATED INSULIN DOSING, THRESHOLD SUSPEND OZO TANDEM DIABETES CARE 1002717 00850006613021

Patients

Seq Age Sex Outcome Treatment
1 19 YR INSULIN TYPE: NOVOLOG / NOVORAPID.