8015 ALARIS SYSTEM PC UNIT
Report
- Report Number
- 2016493-2020-68371
- Event Type
- Malfunction
- Date Received
- December 15, 2020
- Report Date
- May 1, 2019
- Manufacturer
- CAREFUSION SD
- Product Code
- FRN
- PMA / PMN Number
- K133532
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- CA, US
- Reporter Occupation
- 003
Narratives
THIS REPORTED EVENT AND SUBSEQUENT REPAIRS WERE INVESTIGATED THROUGH THE TSC TROUBLESHOOTING PROCESS. A REVIEW OF THE DEVICE SERVICE HISTORY RECORD WAS NOT PERFORMED BECAUSE THE SERIAL NUMBER WAS NOT PROVIDED FOR THE SUSPECT DEVICE. A DHR (DEVICE HISTORY RECORD) REVIEW CANNOT BE COMPLETED AS THE SERIAL NUMBER WAS NOT OBTAINED UPON RECEIPT OF THE COMPLAINT. ADDITIONALLY, A HISTORICAL REVIEW OF COMPLAINTS IN TRACKWISE CANNOT BE CONDUCTED. THE CUSTOMER STATED THAT THERE WAS NO PATIENT INVOLVEMENT.
BD QUALITY ADVOCATE, THIS NOTIFICATION IS TO INFORM YOU THAT A NEW CASE HAS BEEN CREATED WITH THE COMPLAINT TYPE CATEGORY INFUSION CA. (B)(4). BILL HAD A NEW PCU8015 DID NOT UPDATE DATA SET BECAUSE IT WAS NOT CONNECTED TO SERVER. FAILURE DEVICE TYPE: ALARIS SYSTEM INSTRUMENT. FAILURE PROBLEM TYPE: 8015. FAILURE MODE: TROUBLESHOOTING/ ERROR CODES. CASE RESOLUTION: I REMOTE IN TO BILLS' COMPUTER TO ASSIST HIM SET UP NETWORK CONFIGURATION PACKAGE AND TRANSFER NETWORK CONFIGURATION TO THE PCU. WE COULD NOT EXPORT NETWORK PROFILE FROM A WORKING PCU BECAUSE IT WAS FIP ENABLE. I ADVISED BILL TO CONTACT HIS IT TO OBTAIN HIS HOSPITAL NETWORK CONFIGURATION PACKAGE. I SHOW HIM HOW TO IMPORT NETWORK PROFILE TO ALARIS SYSTEM MAINTENANCE SOFTWARE CONFI REF: (B)(4).
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1475455 | 8015 ALARIS SYSTEM PC UNIT | PUMP,INFUSION | FRN | CAREFUSION SD | 8015 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |