UNICEL DXC 800 PRO SYNCHRON CLINICAL SYSTEMS
Report
- Report Number
- 2050012-2008-00033
- Event Type
- Other
- Date Received
- July 30, 2008
- Date of Event
- July 4, 2008
- Report Date
- July 30, 2008
- Manufacturer
- BECKMAN COULTER, INC.
- Product Code
- JJE
- PMA / PMN Number
- K042291
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- CA
- Reporter Occupation
- NO INFORMATION
Narratives
NO OTHER ANALYTES RUN WITH THE FOUR SAMPLES WERE QUESTIONED BY PHYSICIANS. INSTRUMENT STARTED GIVING SUPPRESSED RESULTS AND REACTION NOISE ERRORS PRIOR TO ERRONEOUS RESULTS. THEN FALSE LOW RESULTS WERE NOTICED BY LAB BECAUSE THEY FAILED DELTA CHECKS. LAB CLEANED MODULE, FLUSHED TUBING AND PERFORMED A LAMP CALIBRATION. PER CUSTOMER, QUALITY CONTROL WAS RUN EVERY HOUR AND HAD NO ISSUES. CALIBRATION WAS ACCEPTABLE PRIOR TO RUNNING THESE SAMPLES. A FIELD SERVICE ENGINEER (FSE) WAS ON-SITE: FSE REPLACED THE CREATININE MODULE STIRRER MOTOR. PER CUSTOMER IN 2008, CREATININE HAS BEEN RUNNING FINE SINCE THEN. BCI REP HAS REQUESTED THE MOTOR BE RETURNED TO BREA. A CLEAR ROOT CAUSE FOR THIS EVENT HAS NOT BEEN DETERMINED TO DATE. A MALFUNCTION WILL BE ASSUMED FOR THE PURPOSE OF THIS REPORT.
A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) REGARDING FOUR ERRONEOUSLY LOW CREATININE (CRE) TEST RESULTS PRODUCED BY THE UNICEL DXC 800 PRO SYNCHRON CHEMISTRY ANALYZER. ONLY ONE EXAMPLE OF THE ERRONEOUS RESULTS WAS PROVIDED. THE ORIGINAL RESULT WAS 46UMOL/L AND THE CORRECTED RESULT WAS 95UMOL/L. UNKNOWN IF TREATMENT WAS INITIATED OR WITHHELD BUT RESULTS WERE QUESTIONED BY THE PHYSICIANS. PER CUSTOMER, NO INCIDENT REPORT WAS FILED BY THE FACILITY.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | UNICEL DXC 800 PRO SYNCHRON CLINICAL SYSTEMS | CLINICAL CHEMISTRY ANALYZER | JJE | BECKMAN COULTER, INC. | DXC 800 PRO | NA |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | NA |