FDA Adverse Event Malfunction Summary report: N

H-TRONPLUS

MDR report key: 1100138 · Received August 5, 2008

Report

Report Number
2183996-2008-01150
Event Type
Malfunction
Date Received
August 5, 2008
Date of Event
July 10, 2008
Report Date
July 10, 2008
Manufacturer
DISETRONIC MEDICAL SYSTEMS
Product Code
LZG
PMA / PMN Number
K023471
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
VA, US
Reporter Occupation
UNKNOWN

Narratives

Description of Event or Problem · 1

IN 2008, THE PATIENT REPORTED HE RECEIVED AN 04 (OCCLUSION) MESSAGE ON HIS INSULIN INFUSION DEVICE WHILE TRYING TO BOLUS. HE STATED HE CHANGED THE INSULIN CARTRIDGE AND HIS INFUSION HEADSET AND TUBING. DURING TROUBLESHOOTING, THE PATIENT WAS INSTRUCTED TO PUSH EITHER THE H OR M BUTTON ON THE DEVICE AND HOLD IT UNTIL THE ARROW POINTED TO BOLUS. THE PATIENT TRIED BOTH BUTTONS BUT THE ARROW NEVER POINTED TO BOLUS. HE STATED HE RECEIVED HIS BASAL RATE AND DID NOT RECEIVE ANOTHER OCCLUSION ERROR BUT HE WAS NOT ABLE TO PROGRAM A BOLUS. THE PATIENT STATED HE IS USING "BRAND NEW BATTERIES" HE REMOVED FROM THE BOX YESTERDAY. HE DID NOT PROVIDE THE EXPIRATION DATE. THE PATIENT DID NOT REPORT ANY BLOOD GLUCOSE CONCERNS RELATED TO THIS ISSUE. THE PATIENT DID NOT REQUIRE ASSISTANCE FROM THE HEALTHCARE PROFESSIONAL OR SECOND PARTY TO ADDRESS THIS ISSUE. PRODUCT WAS REQUESTED TO BE RETURNED FOR EVALUATION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 H-TRONPLUS INSULIN INFUSION PUMP LZG DISETRONIC MEDICAL SYSTEMS NA NA

Patients

Seq Age Sex Outcome Treatment
1 72 YR INSULIN INFUSION SET| INSULIN