FDA Adverse Event Injury Summary report: N

T:SLIM X2 INSULIN PUMP WITH BASAL-IQ TECHNOLOGY

MDR report key: 10994663 · Received December 12, 2020

Report

Report Number
3013756811-2020-143092
Event Type
Injury
Date Received
December 12, 2020
Date of Event
November 29, 2020
Report Date
December 11, 2020
Manufacturer
TANDEM DIABETES CARE
Product Code
OZO
PMA / PMN Number
K201214
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NZ
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE T:SLIM USER GUIDE STATES: CHANGE YOUR INFUSION SET EVERY 48 TO 72 HOURS AS RECOMMENDED BY YOUR HEALTHCARE PROVIDER. CHECK YOUR INFUSION SET TUBING DAILY FOR ANY LEAKS, AIR BUBBLES, OR KINKS. AIR IN THE TUBING, LEAKS IN THE TUBING, OR KINKED TUBING MAY RESTRICT OR STOP INSULIN DELIVERY AND RESULT IN UNDER DELIVERY OF INSULIN. NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE CUSTOMER EXPERIENCED AN ELEVATED BLOOD GLUCOSE (BG) LEVEL RANGING BETWEEN 882-900 MG/DL AND A 4.1 MMOL/L KETONE LEVEL RESULTING IN DIABETIC KETOACIDOSIS AND SUBSEQUENT HOSPITALIZATION. CORRECTIONS WERE ADMINISTERED VIA BOLUSES ON THE PUMP AND INSULIN PENS. CUSTOMER WAS TREATED VIA INSULIN DELIVERED INTRAVENOUSLY. DURING A FOLLOW-UP CALL, IT WAS FOUND THAT THE CUSTOMER HAD RECEIVED OCCLUSION ALARMS ON THE PUMP. ADDITIONALLY, THE CUSTOMER WAS NOT PERFORMING INFUSION SET CHANGES PER INSTRUCTIONS FOR USE; CUSTOMER HAD BEEN WEARING THE CURRENT INFUSION SET FOR OVER 3 DAYS. IN ADDITIONAL TO THE INFUSION SET OFF-LABEL USE, IT WAS ALSO DISCOVERED THAT THE CUSTOMER WAS NOT PERFORMING THE CORRECT STEPS DURING THE LOAD PROCESS; THE CUSTOMER HAD NOT BEEN FILLING THE INFUSION SET TUBING WITH INSULIN DURING THE LOAD PROCESS RESULTING IN AIR BEING DELIVERED TO THE CUSTOMER INSTEAD OF INSULIN (UNDER DELIVERY DUE TO USER ERROR).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1459737 T:SLIM X2 INSULIN PUMP WITH BASAL-IQ TECHNOLOGY AUTOMATED INSULIN DOSING, THRESHOLD SUSPEND OZO TANDEM DIABETES CARE 1002717

Patients

Seq Age Sex Outcome Treatment
1 Hospitalization| R