FDA Adverse Event Malfunction Summary report: N

T:SLIM G5 SYSTEM

MDR report key: 10993715 · Received December 11, 2020

Report

Report Number
3013756811-2020-138713
Event Type
Malfunction
Date Received
December 11, 2020
Date of Event
November 20, 2020
Report Date
December 11, 2020
Manufacturer
TANDEM DIABETES CARE
Product Code
OYC
UDI-DI
00853052007257
PMA / PMN Number
P140015
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE PUMP TOUCH SCREEN HAD A DELAYED RESPONSE. CUSTOMER'S BLOOD GLUCOSE WAS BETWEEN 120- 196. DURING TROUBLESHOOTING WITH TANDEM TECHNICAL SUPPORT THE PUMP WAS FUNCTIONING AS EXPECTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1455565 T:SLIM G5 SYSTEM CONTINUOUS GLUCOSE MONITOR OYC TANDEM DIABETES CARE 1000096 00853052007257

Patients

Seq Age Sex Outcome Treatment
1 11 YR