FDA Adverse Event Malfunction Summary report: N

T:SLIM X2 INSULIN PUMP WITH BASAL-IQ TECHNOLOGY

MDR report key: 10976261 · Received December 9, 2020

Report

Report Number
3013756811-2020-140868
Event Type
Malfunction
Date Received
December 9, 2020
Date of Event
November 22, 2020
Report Date
December 9, 2020
Manufacturer
TANDEM DIABETES CARE
Product Code
OZO
UDI-DI
00850006613021
PMA / PMN Number
K201214
Product Problem
Yes
Report Source
Manufacturer report
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE DEVICE IS EXPECTED TO BE RETURNED; HOWEVER, THE DEVICE HAS NOT YET BEEN RECEIVED. A SUPPLEMENTAL REPORT WILL BE SUBMITTED IF THE DEVICE IS RECEIVED AND EVALUATION IS PERFORMED.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE PUMP WAS NOT EXPOSED TO EXTREME TEMPERATURES, BUT MULTIPLE TEMPERATURE ALARMS OCCURRED. CUSTOMER WAS UNABLE TO CLEAR THE ALARMS AND REVERTED TO AN ALTERNATE METHOD OF INSULIN THERAPY. THE CUSTOMER'S BLOOD GLUCOSE LEVEL WAS 162-253 MG/DL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1441026 T:SLIM X2 INSULIN PUMP WITH BASAL-IQ TECHNOLOGY AUTOMATED INSULIN DOSING, THRESHOLD SUSPEND OZO TANDEM DIABETES CARE 1002717 00850006613021

Patients

Seq Age Sex Outcome Treatment
1 INSULIN: NOVOLOG / NOVORAPIDINFUSION SET: AUTOSOF