FDA Adverse Event Malfunction Summary report: N

T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY

MDR report key: 10967590 · Received December 8, 2020

Report

Report Number
3013756811-2020-141081
Event Type
Malfunction
Date Received
December 8, 2020
Date of Event
November 30, 2020
Report Date
December 8, 2020
Manufacturer
TANDEM DIABETES CARE
Product Code
QFG
UDI-DI
00850006613205
PMA / PMN Number
K201214
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE PUMP WAS INTERMITTENTLY HOT TO THE TOUCH WHEN CHARGING DESPITE BEING IN ROOM-TEMPERATURE CONDITIONS. REPORTEDLY, THE CUSTOMER CONTINUED TO USE THE PUMP FOR INSULIN THERAPY. ADDITIONALLY, AN OCCLUSION ALARM OCCURRED. THE CUSTOMER CLEARED THE ALARM TO RESOLVE THE ISSUE. ADDITIONALLY, THE INSULIN GAUGE WAS INACCURATE. THE CUSTOMER CONTINUED TO USE THE PUMP FOR INSULIN THERAPY. THE CUSTOMER¿S BLOOD GLUCOSE RANGED BETWEEN 160-337(MG/DL).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1433762 T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY ALTERNATE CONTROLLER ENABLED INFUSION PUMP QFG TANDEM DIABETES CARE 1002717 00850006613205

Patients

Seq Age Sex Outcome Treatment
1 17 YR