FDA Adverse Event Malfunction Summary report: N

T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY

MDR report key: 10954015 · Received December 5, 2020

Report

Report Number
3013756811-2020-135183
Event Type
Malfunction
Date Received
December 5, 2020
Date of Event
November 6, 2020
Report Date
December 4, 2020
Manufacturer
TANDEM DIABETES CARE
Product Code
QFG
UDI-DI
00850006613212
PMA / PMN Number
K201214
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NV, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE CUSTOMER RECEIVED AN OCCLUSION ALARM AND AN ALTITUDE ALARM. REPORTEDLY, THE PUMP WAS NOT OUTSIDE THE LABELED ALTITUDE OPERATING RANGE. DURING TROUBLESHOOTING, A NEW CARTRIDGE WAS LOADED, AND THE PUMP PERFORMED AS INTENDED. CUSTOMER¿S BLOOD GLUCOSE LEVEL WAS BETWEEN 143-150 MG/DL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1419786 T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY ALTERNATE CONTROLLER ENABLED INFUSION PUMP QFG TANDEM DIABETES CARE 1002717 00850006613212

Patients

Seq Age Sex Outcome Treatment
1 53 YR