FDA Adverse Event Malfunction Summary report: N

ORTHALIGN PLUS

MDR report key: 10936498 · Received December 2, 2020

Report

Report Number
3007521480-2020-00017
Event Type
Malfunction
Date Received
December 2, 2020
Date of Event
November 3, 2020
Report Date
April 5, 2021
Manufacturer
ORTHALIGN, INC.
Product Code
OLO
UDI-DI
00851977007888
PMA / PMN Number
K200642
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
003

Narratives

Additional Manufacturer Narrative · 0

NO FAULT COULD BE FOUND WITH THE RETURNED REFERENCE SENSOR 5 HIP (RS5H), PART # 403087-06, SERIAL # (B)(6). THE RS PASSED ALL VISUAL AND FUNCTIONAL TESTS. A REVIEW OF THE DEVICE HISTORY RECORD (DHR) WAS CONDUCTED. NO PROCESS DEVIATIONS OR NON-CONFORMING MATERIAL REPORTS WITHIN THE DHR. THE DEVICE PASSED ALL MANUFACTURING SPECIFICATIONS PRIOR TO RELEASE. ORTHALIGN, INC. WILL CONTINUE TO MONITOR THIS ISSUE AND TAKE ACTION IF/WHEN ALERT LIMITS ARE EXCEEDED. CORRECTION TO THE 510(K) REFERENCE ALSO INCLUDED IN THIS FOLLOW-UP.

Additional Manufacturer Narrative · 1

AT THIS TIME, THERE IS NO KNOWN INJURY TO THE PATIENT. ONCE THE PRODUCT IS RETURNED ORTHALIGN WILL PERFORM AN INVESTIGATION INTO THE ALLEGED ACCURACY ISSUE. ORTHALIGN IS FILING THIS MDR WITH AN ABUNDANCE OF CAUTION WITH THE UNDERSTANDING OF THE POTENTIAL HARM THAT COULD BE CAUSED TO THE PATIENT BY AN INACCURATE DEVICE MEASUREMENT.

Description of Event or Problem · 1

IT WAS REPORTED THAT UNITS HAVE CAUSED IN ACCURATE READINGS. THE SURGEON WAS UNABLE TO NAVIGATE THE CUP. WE ARE UNSURE OF WHICH UNIT HAVE BEEN CAUSING THE ISSUE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1397792 ORTHALIGN PLUS REFERENCE SENSOR OLO ORTHALIGN, INC. 403087-06 00851977007888

Patients

Seq Age Sex Outcome Treatment
1