FDA Adverse Event Malfunction Summary report: N

8100 ALARIS PUMP MODULE

MDR report key: 10934204 · Received December 2, 2020

Report

Report Number
2016493-2020-54644
Event Type
Malfunction
Date Received
December 2, 2020
Report Date
December 3, 2018
Manufacturer
CAREFUSION SD
Product Code
FRN
PMA / PMN Number
K133532
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
003

Narratives

Additional Manufacturer Narrative · 1

THIS REPORTED EVENT AND SUBSEQUENT REPAIRS WERE INVESTIGATED THROUGH THE TSC TROUBLESHOOTING PROCESS. A REVIEW OF THE DEVICE SERVICE HISTORY RECORD WAS PERFORMED FROM THE DATE OF MANUFACTURE TO THE DATE CORRESPONDING TO THIS SERVICE NOTIFICATION NUMBER. THE DATABASE SHOWED NO QUALITY NOTIFICATIONS WERE OPENED FOR THE DEVICE. A REVIEW OF THE DEVICE HISTORY RECORD IN SAP FOR SN (B)(4) WAS PERFORMED FROM THE DATE OF THE MANUFACTURE TO DATE OF THE RELEASE OF PRODUCT, WHICH CONFIRMED THAT THIS DEVICE WAS NOT INVOLVED IN A PRODUCTION FAILURE, AND PRODUCT WAS NOT RETURNED FOR SERVICING WHICH NOT CORRELATES TO THE CUSTOMER REPORTED ISSUE. A REVIEW OF THE COMPLAINT HISTORY RECORD IN THE TRACKWISE WAS PERFORMED FOR THE SN (B)(4) WHICH CONFIRMED NO SIMILAR COMPLAINTS WITH THE SAME OR RELATED FAILURE MODE. THE CUSTOMER STATED THAT THERE WAS NO PATIENT INVOLVEMENT.

Description of Event or Problem · 1

(B)(4). (B)(4) NEED ASSISTANCE ON 8100 S/N (B)(4) IS SHOWING AN ERROR CODE 200.5040, THIS A SOFTWARE COMPATIBILITY ISSUE BETWEEN 8015 AND 8100. I TOLD (B)(4) THAT THE 8100 NEED TO RE-FLASHED TO V9.17.0.22 , THE EXISTING 8100 IS SHOWING AN OLDER VERSION 8.5.6.0 I ASK (B)(4) IF HE CAN LOCATE THE POINT OF CARE SOFTWARE (POC) V9.19 , HE TOLD ME THAT HE CAN¿T LOCATE THE CD COPY FOR THE POINT OF CARE AND ASKING ME IF I CAN REQUEST A COPY OF THIS CD TO (B)(4). I TOLD (B)(4)I WILL REQUEST A COPY OF THE CD ON HIS BEHALF. I WALK HIM THROUGH HOW TO CONFIGURE THE FLASH PACKAGE, SO WHEN HE RECEIVED THE POC SOFTWARE HE CAN BE ABLE TO CONFIGURE HIMSELF BUT I ALSO TOLD (B)(4) IF HE NEEDS HELP FEEL FREE TO GIVE ME A CALL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1399848 8100 ALARIS PUMP MODULE PUMP,INFUSION FRN CAREFUSION SD 8100

Patients

Seq Age Sex Outcome Treatment
1