ONE TOUCH ULTRAMINI METER
Report
- Report Number
- 2939301-2008-01614
- Event Type
- Injury
- Date Received
- July 31, 2008
- Report Date
- July 28, 2008
- Manufacturer
- LIFESCAN, INC.
- Product Code
- NBW
- Removal / Correction Number
- NA
- Adverse Event
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- CA, US
- Reporter Occupation
- LAY USER/PATIENT
Narratives
LIFESCAN HAS REQUESTED THE RETURN OF THE SUBJECT METER AND STRIPS FOR EVAL, BUT HAS NOT YET RECEIVED THEM. IF EITHER THE METER OR STRIPS ARE RETURNED, LIFESCAN WILL EVALUATE IT/THEM AND, IF EITHER THE METER OR STRIPS DO NOT PASS INSPECTION, LIFESCAN WILL INFORM FDA OF THE RESULTS IN A SUPPLEMENTAL REPORT.
THE LAY USER/PATIENT'S DAUGHTER CONTACTED LIFESCAN IN 2008 AND ALLEGED THAT THE PT'S ONE TOUCH ULTRAMINI METER WAS READING INACCURATELY HIGH. THE MEDICAL AFFAIRS SPECIALIST WAS UNABLE TO REACH THE PT OR HIS DAUGHTER AFTER SEVERAL ATTEMPTS VIA PHONE. A LETTER WAS SENT TO THE ADDRESS PROVIDED. THE DAUGHTER REPORTED THAT ON THE SAME DAY AT 5:00 PM, THE PT HAD OBTAINED A RESULT OF 89 MG/DL ON THE SUBJECT METER. AS A RESULT OF THE REPORTED ISSUE/RESULT, HE DID NOT TAKE ANY ACTIONS. HE THEN REPORTEDLY STARTED NOT FEELING GOOD (DISORIENTED, SHAKY, NO MUSCLE CONTROL, AND ALMOST FAINTING). BETWEEN 5:00-5:15 PM, SHE CLAIMED THAT THE EMERGENCY SERVICES WERE CALLED AND THE RESULT ON THE EMT METER WAS REPORTEDLY 33 MG/DL. THE PT WAS GIVEN ORAL GLUCOSE AND TAKEN TO THE HOSPITAL. AT THE HOSPITAL, HIS BLOOD GLUCOSE RESULT ON THE HOSPITAL METER WAS REPORTEDLY 117 MG/DL AND ON THE SUBJECT METER WAS 127 MG/DL. AT THE TIME OF TROUBLESHOOTING, IT WAS VERIFIED THAT THE METER WAS SET IN THE RIGHT UNIT OF MEASUREMENT (MG/DL). THE PT'S TESTING TECHNIQUE WAS REVIEWED TO BE CORRECT AND HE WAS ALSO CLEANING THE PUNCTURE AREA PROPERLY. THE TEST STRIPS WERE IN GOOD CONDITION AND WITHIN THE EXPIRATION/DISCARD DATES. THE METER WAS ALSO CODED CORRECTLY TO MATCH THE CODE ON THE TEST STRIP VIAL. THE PT WAS WALKED THROUGH TWO CONTROL SOLUTION TESTS AND THEY PASSED WITHIN RANGE. THIS COMPLAINT IS BEING REPORTED BECAUSE THE DAUGHTER CLAIMED THAT THE PT EXPERIENCED SYMPTOMS SUGGESTIVE OF HYPOGLYCEMIA AFTER THE REPORTED ISSUE BEGAN. WITHIN 15 MINUTES OF THE ALLEGED HIGH RESULT, THE PT WAS REPORTEDLY TREATED WITH ORAL GLUCOSE BY THE PARAMEDICS. REPLACEMENT PRODUCTS WERE SENT TO THE LAY USER/PATIENT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | ONE TOUCH ULTRAMINI METER | GLUCOSE MONITORING SYS/KIT | NBW | LIFESCAN, INC. | NA | 2810977 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 77 YR | Hospitalization| L| R |