8015 ALARIS SYSTEM PC UNIT
Report
- Report Number
- 2016493-2020-51364
- Event Type
- Malfunction
- Date Received
- November 30, 2020
- Report Date
- November 27, 2018
- Manufacturer
- CAREFUSION SD
- Product Code
- FRN
- UDI-DI
- 10885403801518
- PMA / PMN Number
- K133532
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- CA, US
- Reporter Occupation
- 003
Narratives
THIS REPORTED EVENT AND SUBSEQUENT REPAIRS WERE INVESTIGATED THROUGH THE SERVICE REPAIR PROCESS. FAILURE DATA AND PARTS-USED INFORMATION WERE REVIEWED FOR THE SAP AND TRACK WISE FILES AND FOUND RELEVANT TO THE SERVICE REPAIR. A REVIEW OF THE SOURCE DEVICE SERVICE HISTORY RECORD WAS PERFORMED FROM THE DATE OF MANUFACTURE TO THE DATE CORRESPONDING TO THIS SERVICE NOTIFICATION NUMBER. THE DATABASE SHOWED NO QUALITY NOTIFICATIONS WERE OPENED FOR THE DEVICE. A REVIEW OF THE DEVICE HISTORY RECORD IN SAP FOR SN (B)(6) WAS PERFORMED FROM THE DATE OF THE MANUFACTURE TO DATE OF THE RELEASE OF PRODUCT, WHICH CONFIRMED THAT THIS DEVICE WAS NOT INVOLVED IN A PRODUCTION FAILURE, AND PRODUCT WAS RETURNED FOR SERVICING WHICH CORRELATES TO THE CUSTOMER REPORTED ISSUE. A REVIEW OF THE COMPLAINT HISTORY RECORD IN THE TRACKWISE WAS PERFORMED FOR THE SN 15356037 WHICH CONFIRMED NO SIMILAR COMPLAINTS WITH THE SAME OR RELATED FAILURE MODE. THE CUSTOMER STATED THAT THERE WAS NO PATIENT INVOLVEMENT.
ERROR CODE WHEN PLUGGED INTO AC PWR- (B)(6) 2018 14:06:10 (B)(6) NO CHARGE/ OOB REPAIR . NPI. (B)(6) 2018 12:10:24 (B)(6). AFTER INVESTIGATION, THE DEVICE MODULE RUN TIME WAS 0 HOURS. THIS DEVICE MEETS THE CRITERIA PER 1601-011-000 OUT-OF-BOX FAILURE PROCESSING DOCUMENT # 10000053419 FOR RESTOCKING BACK TO FINISHED GOODS WAREHOUSE. (B)(6) 2018 07:37:30 (B)(6). INVESTIGATION SUMMARY: REPORT ERROR CODE WHEN PLUGGED INTO AC PWR WAS CONFIRMED. AS RECEIVED PCU WAS DETECTED ERROR 120.4630 (PSP_SS = 120, PSP_CHARGER_FET_ERROR = 4630) UPON THE COMPLETION OF THE POWER ON SELF TEST. FAILURE INVESTIGATION ISOLATED THE CAUSE OF REPORT ERROR CODE WHEN PLUGGED INTO AC POWER TO A POWER SUPPLY BOARD. FINDING: 1. THE CERAMIC CAPACITOR C175 AND C70 (PART NUMBER 823935-474 - CAP CER X7R 0.47UF 100V 10% 1210) WERE SEVERELY DAMAGED. 2. EXTREMELY HEAT FROM THE CAPACITOR ALSO SMOKE THE BOARD. CONCLUSION: DEFECTIVE THE CERAMIC CAPACITOR C175 AND C70 ( PART NUMBER 823935-474 - CAP CER X7R 0.47UF 100V 10% 1210) ARE THE MAIN CAUSE OF REPORT ERROR CODE WHEN PLUGGED INTO AC PWR REWORK: 1. RECOMMEND REPLACING POWER SUPPLY BOARD PART NUMBER TC10006929. 2. RECOMMEND REPLACING HANDLE TOP 8015 PCU M2 TC10010818. DISPOSITION ROUTE TO SERVICE FOR NORMAL PROCESS.
THIS REPORTED EVENT AND SUBSEQUENT REPAIRS WERE INVESTIGATED THROUGH THE SERVICE REPAIR PROCESS. FAILURE DATA AND PARTS-USED INFORMATION WERE REVIEWED FOR THE SAP AND TRACK WISE FILES AND FOUND RELEVANT TO THE SERVICE REPAIR. A REVIEW OF THE SOURCE DEVICE SERVICE HISTORY RECORD WAS PERFORMED FROM THE DATE OF MANUFACTURE TO THE DATE CORRESPONDING TO THIS SERVICE NOTIFICATION NUMBER. THE DATABASE SHOWED NO QUALITY NOTIFICATIONS WERE OPENED FOR THE DEVICE. A REVIEW OF THE DEVICE HISTORY RECORD IN SAP FOR SN (B)(4) WAS PERFORMED FROM THE DATE OF THE MANUFACTURE TO DATE OF THE RELEASE OF PRODUCT, WHICH CONFIRMED THAT THIS DEVICE WAS NOT INVOLVED IN A PRODUCTION FAILURE, AND PRODUCT WAS RETURNED FOR SERVICING WHICH CORRELATES TO THE CUSTOMER REPORTED ISSUE. A REVIEW OF THE COMPLAINT HISTORY RECORD IN THE TRACKWISE WAS PERFORMED FOR THE SN (B)(4) WHICH CONFIRMED NO SIMILAR COMPLAINTS WITH THE SAME OR RELATED FAILURE MODE. THE CUSTOMER STATED THAT THERE WAS NO PATIENT INVOLVEMENT.
(B)(4). CONCLUSION: DEFECTIVE THE CERAMIC CAPACITOR C175 AND C70 ( PART NUMBER 823935-474 - CAP CER X7R 0.47UF 100V 10% 1210) ARE THE MAIN CAUSE OF REPORT ERROR CODE WHEN PLUGGED INTO AC PWR. REWORK: RECOMMEND REPLACING POWER SUPPLY BOARD PART NUMBER TC10006929. RECOMMEND REPLACING HANDLE TOP 8015 PCU M2 TC10010818. DISPOSITION: ROUTE TO SERVICE FOR NORMAL PROCESS.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1381966 | 8015 ALARIS SYSTEM PC UNIT | PUMP, INFUSION | FRN | CAREFUSION SD | 8015 | 10885403801518 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | Unknown |