8100 ALARIS PUMP MODULE
Report
- Report Number
- 2016493-2020-50080
- Event Type
- Malfunction
- Date Received
- November 26, 2020
- Report Date
- November 1, 2018
- Manufacturer
- CAREFUSION SD
- Product Code
- FRN
- UDI-DI
- 10885403810015
- PMA / PMN Number
- K133532
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- CA, US
- Reporter Occupation
- 003
Narratives
THIS REPORTED EVENT AND SUBSEQUENT REPAIRS WERE INVESTIGATED THROUGH THE TSC TROUBLESHOOTING PROCESS. A REVIEW OF THE DEVICE SERVICE HISTORY RECORD WAS PERFORMED FROM THE DATE OF MANUFACTURE TO THE DATE CORRESPONDING TO THIS SERVICE NOTIFICATION NUMBER. THE DATABASE SHOWED NO QUALITY NOTIFICATIONS WERE OPENED FOR THE DEVICE. A REVIEW OF THE DEVICE HISTORY RECORD IN SAP FOR SN (B)(4) WAS PERFORMED FROM THE DATE OF THE MANUFACTURE TO DATE OF THE RELEASE OF PRODUCT, WHICH CONFIRMED THAT THIS DEVICE WAS NOT INVOLVED IN A PRODUCTION FAILURE, AND PRODUCT WAS NOT RETURNED FOR SERVICING WHICH NOT CORRELATES TO THE CUSTOMER REPORTED ISSUE. A REVIEW OF THE COMPLAINT HISTORY RECORD IN THE TRACKWISE WAS PERFORMED FOR THE SN (B)(4) WHICH CONFIRMED NO SIMILAR COMPLAINTS WITH THE SAME OR RELATED FAILURE MODE. THE CUSTOMER STATED THAT THERE WAS NO PATIENT INVOLVEMENT.
(B)(4). 8100 UNIT; CASE CLOSE COMPLETE. CUSTOMER CALLED IN FOR HELP ON 8100 UNIT WITH ERROR CODE 211-2000 WHICH IS A UNSPECIFIED COMMUNICATION ERROR, KEYPAD PROCESSOR COMMUNICATION. NEEDS TO REPLACE THE LOGIC BOARD ON UNIT. CUSTOMER WILL BE SEND UNIT IN FOR SERVICE REPAIR UNIT UNDER COMPANY FIRST YEAR WARRANTY (B)(4). CUSTOMER CALLED IN FOR HELP ON 8100 UNIT WITH ERROR CODE 211-2000 WHICH IS A UNSPECIFIED COMMUNICATION ERROR, KEYPAD PROCESSOR COMMUNICATION. WITH THAT ERROR CODE WILL NEED TO REPLACE THE LOGIC BOARD ON UNIT. CUSTOMER WILL SEND UNIT IN FOR SERVICE REPAIR UNIT UNDER COMPANY WARRANTY.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1372477 | 8100 ALARIS PUMP MODULE | PUMP, INFUSION | FRN | CAREFUSION SD | 8100 | 10885403810015 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |