FDA Adverse Event Malfunction Summary report: N

8100 ALARIS PUMP MODULE

MDR report key: 10912689 · Received November 26, 2020

Report

Report Number
2016493-2020-50080
Event Type
Malfunction
Date Received
November 26, 2020
Report Date
November 1, 2018
Manufacturer
CAREFUSION SD
Product Code
FRN
UDI-DI
10885403810015
PMA / PMN Number
K133532
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
003

Narratives

Additional Manufacturer Narrative · 1

THIS REPORTED EVENT AND SUBSEQUENT REPAIRS WERE INVESTIGATED THROUGH THE TSC TROUBLESHOOTING PROCESS. A REVIEW OF THE DEVICE SERVICE HISTORY RECORD WAS PERFORMED FROM THE DATE OF MANUFACTURE TO THE DATE CORRESPONDING TO THIS SERVICE NOTIFICATION NUMBER. THE DATABASE SHOWED NO QUALITY NOTIFICATIONS WERE OPENED FOR THE DEVICE. A REVIEW OF THE DEVICE HISTORY RECORD IN SAP FOR SN (B)(4) WAS PERFORMED FROM THE DATE OF THE MANUFACTURE TO DATE OF THE RELEASE OF PRODUCT, WHICH CONFIRMED THAT THIS DEVICE WAS NOT INVOLVED IN A PRODUCTION FAILURE, AND PRODUCT WAS NOT RETURNED FOR SERVICING WHICH NOT CORRELATES TO THE CUSTOMER REPORTED ISSUE. A REVIEW OF THE COMPLAINT HISTORY RECORD IN THE TRACKWISE WAS PERFORMED FOR THE SN (B)(4) WHICH CONFIRMED NO SIMILAR COMPLAINTS WITH THE SAME OR RELATED FAILURE MODE. THE CUSTOMER STATED THAT THERE WAS NO PATIENT INVOLVEMENT.

Description of Event or Problem · 1

(B)(4). 8100 UNIT; CASE CLOSE COMPLETE. CUSTOMER CALLED IN FOR HELP ON 8100 UNIT WITH ERROR CODE 211-2000 WHICH IS A UNSPECIFIED COMMUNICATION ERROR, KEYPAD PROCESSOR COMMUNICATION. NEEDS TO REPLACE THE LOGIC BOARD ON UNIT. CUSTOMER WILL BE SEND UNIT IN FOR SERVICE REPAIR UNIT UNDER COMPANY FIRST YEAR WARRANTY (B)(4). CUSTOMER CALLED IN FOR HELP ON 8100 UNIT WITH ERROR CODE 211-2000 WHICH IS A UNSPECIFIED COMMUNICATION ERROR, KEYPAD PROCESSOR COMMUNICATION. WITH THAT ERROR CODE WILL NEED TO REPLACE THE LOGIC BOARD ON UNIT. CUSTOMER WILL SEND UNIT IN FOR SERVICE REPAIR UNIT UNDER COMPANY WARRANTY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1372477 8100 ALARIS PUMP MODULE PUMP, INFUSION FRN CAREFUSION SD 8100 10885403810015

Patients

Seq Age Sex Outcome Treatment
1