TAQPATH COVID-19 COMBO KIT
Report
- Report Number
- 3009976420-2020-00036
- Event Type
- Malfunction
- Date Received
- November 22, 2020
- Date of Event
- October 23, 2020
- Report Date
- November 22, 2020
- Manufacturer
- LIFE TECHNOLOGIES CORP (THERMO FISHER SCIENTIFIC)
- Product Code
- QJR
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- MD, US
- Reporter Occupation
- OTHER HEALTH CARE PROFESSIONAL
Narratives
CUSTOMER HAS NOT PROVIDED DATA FILES TO FACILITATE COMPLAINT INVESTIGATION DESPITE MULTIPLE ATTEMPTS BY THERMO FISHER SCIENTIFIC TO OBTAIN THIS INFORMATION. COMPLAINT COULD NOT BE CONFIRMED NOR CAUSE ESTABLISHED. IF ADDITIONAL INFORMATION BECOMES AVAILABLE, A FOLLOW-UP REPORT WILL BE SUBMITTED.
ON (B)(6) 2020 CUSTOMER REPORTED SIX (6) FALSE POSITIVE PATIENT RESULTS. THE CUSTOMER COMPLAINT COULD NOT BE CONFIRMED DUE TO THE CUSTOMER NOT PROVIDING SOFTWARE DATA FILES FOR THE SUSPECTED PCR RUN(S). THERMO FISHER SCIENTIFIC FIELD/TECHNICAL APPLICATION SPECIALISTS CONTACTED THE CUSTOMER MULTIPLE TIMES IN AN ATTEMPT TO RETRIEVE DATA FILES. THERMO FISHER CONFIRMED PATIENT RESULTS WERE REPORTED OUT OF THE LAB TO THE ORDERING PHYSICIAN AND/OR PATIENTS.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1346678 | TAQPATH COVID-19 COMBO KIT | TAQPATH COVID-19 COMBO KIT | QJR | LIFE TECHNOLOGIES CORP (THERMO FISHER SCIENTIFIC) | 2005141 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |