FDA Adverse Event Malfunction Summary report: N

TAQPATH COVID-19 COMBO KIT

MDR report key: 10881780 · Received November 22, 2020

Report

Report Number
3009976420-2020-00036
Event Type
Malfunction
Date Received
November 22, 2020
Date of Event
October 23, 2020
Report Date
November 22, 2020
Manufacturer
LIFE TECHNOLOGIES CORP (THERMO FISHER SCIENTIFIC)
Product Code
QJR
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MD, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

CUSTOMER HAS NOT PROVIDED DATA FILES TO FACILITATE COMPLAINT INVESTIGATION DESPITE MULTIPLE ATTEMPTS BY THERMO FISHER SCIENTIFIC TO OBTAIN THIS INFORMATION. COMPLAINT COULD NOT BE CONFIRMED NOR CAUSE ESTABLISHED. IF ADDITIONAL INFORMATION BECOMES AVAILABLE, A FOLLOW-UP REPORT WILL BE SUBMITTED.

Description of Event or Problem · 1

ON (B)(6) 2020 CUSTOMER REPORTED SIX (6) FALSE POSITIVE PATIENT RESULTS. THE CUSTOMER COMPLAINT COULD NOT BE CONFIRMED DUE TO THE CUSTOMER NOT PROVIDING SOFTWARE DATA FILES FOR THE SUSPECTED PCR RUN(S). THERMO FISHER SCIENTIFIC FIELD/TECHNICAL APPLICATION SPECIALISTS CONTACTED THE CUSTOMER MULTIPLE TIMES IN AN ATTEMPT TO RETRIEVE DATA FILES. THERMO FISHER CONFIRMED PATIENT RESULTS WERE REPORTED OUT OF THE LAB TO THE ORDERING PHYSICIAN AND/OR PATIENTS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1346678 TAQPATH COVID-19 COMBO KIT TAQPATH COVID-19 COMBO KIT QJR LIFE TECHNOLOGIES CORP (THERMO FISHER SCIENTIFIC) 2005141

Patients

Seq Age Sex Outcome Treatment
1