FDA Adverse Event Malfunction Summary report: N

AUTOSTAINER LINK 48

MDR report key: 10876271 · Received November 20, 2020

Report

Report Number
2022180-2020-00388
Event Type
Malfunction
Date Received
November 20, 2020
Date of Event
October 23, 2020
Report Date
November 20, 2020
Manufacturer
DAKO NORTH AMERICA, INC
Product Code
KPA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
JA
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

ROOT CAUSE: POTENTIAL ALTERATION OF STAINING IN THIS CASE WAS DUE TO IMPROPER OPERATION OF THE BUFFER PUMP. THE PROBLEM WAS SOLVED BY FIELD SERVICE ENGINEER WITH REPLACEMENT OF THE PART. FOLLOWING THE REPLACEMENT, THE INSTRUMENT WAS FULLY OPERATIONAL WITHIN SPECIFICATIONS, WITHOUT ERRORS AND AVAILABLE FOR THE USER. FAILURE MODE DESCRIPTION: FOLLOWING A BUFFER PUMP MALFUNCTION OR IF THE PART STOPS WORKING; THE RESULTING FAILURE MODES COULD OCCUR. BUFFER PUMP IS OUT OF SPECIFICATION DUE TO BROKEN PART, PRIMING FAILURE, DRIPPING, OR TOO MUCH BUFFER BEING APPLIED. THESE FAILURE MODES HAVE THE POTENTIAL TO ALTER STAINING.

Description of Event or Problem · 1

CUSTOMER COMPLAINT RECORD REPORTED THE EVENT AS FOLLOWS: BUFFER PUMP PRESSURE TOO WEAK. NO DIRECT OR INDIRECT PATIENT HARM OR USER HARM HAVE BEEN REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1343934 AUTOSTAINER LINK 48 AUTOSTAINER LINK 48 KPA DAKO NORTH AMERICA, INC AS480

Patients

Seq Age Sex Outcome Treatment
1