FDA Adverse Event Malfunction Summary report: N

EPIC ESCRIBE

MDR report key: 10875129 · Received November 20, 2020

Report

Report Number
10875129
Event Type
Malfunction
Date Received
November 20, 2020
Date of Event
October 30, 2020
Report Date
November 11, 2020
Manufacturer
EPIC SYSTEMS CORPORATION
Product Code
OUG
Product Problem
Yes
Report Source
User Facility report
Reporter Location
FL
Reporter Occupation
RISK MANAGER

Narratives

Description of Event or Problem · 1

THE INCORRECT PATIENT WAS SELECTED WHILE ELECTRONICALLY PRESCRIBING A MEDICATION. THE PATIENT SELECTED DOES NOT LIVE IN OUR STATE AND HAS NEVER BEEN A PATIENT AT THIS DOCTOR'S OFFICE. THE PHARMACY REACHED OUT TO THE PATIENT TO CONFIRM, WHICH IS HOW THE ERROR WAS CAUGHT. THE PATIENT DID NOT RECEIVE THE PRESCRIPTION AND DID NOT TAKE THE MEDICATION. EPIC BRINGS UP ALL PATIENTS IN THE CLINIC SYSTEM WHEN SEARCHING FOR A PATIENT. THIS COULD CONTRIBUTE TO AN ERROR. IT IS PREFERRED FOR THE SEARCH RESULTS TO BE LIMITED TO ONLY PATIENTS WHO HAVE A RELATIONSHIP WITH THE PRESCRIBING DOCTOR. MANUFACTURER RESPONSE FOR ELECTRONIC MEDICAL RECORD, (PER SITE REPORTER) UNKNOWN. NURSE MANAGER REPORTED THE ISSUE TO THE MANUFACTURER. I ALSO REQUESTED THAT OUR IT DEPARTMENT REPORT THE ISSUE TO THE MANUFACTURER.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1342626 EPIC ESCRIBE ELECTRONIC MEDICAL RECORD SOFTWARE OUG EPIC SYSTEMS CORPORATION

Patients

Seq Age Sex Outcome Treatment
1 23725 DA