FDA Adverse Event Injury Summary report: N

FREESTYLE FLEX BREAST PUMP EN FR ES

MDR report key: 10868951 · Received November 19, 2020

Report

Report Number
1419937-2020-00131
Event Type
Injury
Date Received
November 19, 2020
Date of Event
October 28, 2020
Manufacturer
MEDELA AG
Product Code
HGX
UDI-DI
00020451379807
PMA / PMN Number
K191653
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

ON (B)(6) 2020, THE CUSTOMER CALLED MEDELA LLC AFTER MEDELA CUSTOMER SERVICE RESPONDED TO HER EMAIL ASKING HER TO CONTACT US VIA PHONE OR CHAT TO BETTER ADDRESS HER ISSUE. THE CUSTOMER INDICATED THAT SHE USED THE REGULAR PERSONALFIT BREAST SHIELDS BEFORE WITH NO ISSUE AND THINKS IT MAY BE CAUSED BY THE SILICONE ON THE FLEX SHIELDS. SHE ALSO INDICATED THE SHE SAW HER DOCTOR AND WAS PRESCRIBED A STEROID CREAM. CUSTOMER SERVICE SENT THE CUSTOMER THE PERSONALFIT BREAST SHIELDS. IN FOLLOW UP WITH A COMPLAINT HANDLER ON (B)(6) 2020, THE CUSTOMER INDICATED THAT SHE RESPONDED TO A TWO WEEK COURSE OF A TOPICAL PRESCRIPTION STRENGTH STEROIDS AND INDICATED THAT THE CONTACT DERMATITIS WAS NOW IMPROVED. THE CUSTOMER ALSO INDICATED THAT SHE WASHED THE BREAST SHIELDS DAILY IN THE DISHWASHER AND LET THEM AIR DRY. SHE ALSO STATED THAT SHE IS USING THE PERSONALFIT BREAST SHIELDS WITH NO ISSUES. MEDELA IS FILING THIS REPORT, WHICH IS CONSIDERED A SERIOUS INJURY AS IT REQUIRED MEDICAL ATTENTION (MEDICATION WAS PRESCRIBED).

Description of Event or Problem · 1

ON (B)(6) 2020, THE CUSTOMER ALLEGED VIA EMAIL TO MEDELA LLC THAT SHE DEVELOPED A SEVERE CASE OF CONTACT DERMATITIS ON HER CHEST FROM THE FREESTYLE FLEX BREAST SHIELD, WHILE PUMPING WITH THE FREESTYLE FLEX BREAST PUMP.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1336627 FREESTYLE FLEX BREAST PUMP EN FR ES PUMP, BREAST, POWERED HGX MEDELA AG 101037980 NI 00020451379807

Patients

Seq Age Sex Outcome Treatment
1 Other