FDA Adverse Event Injury Summary report: N

FREESTYLE FLEX BREAST PUMP EN FR ES

MDR report key: 10862424 · Received November 18, 2020

Report

Report Number
1419937-2020-00130
Event Type
Injury
Date Received
November 18, 2020
Date of Event
September 22, 2020
Manufacturer
MEDELA AG
Product Code
HGX
UDI-DI
00020451379807
PMA / PMN Number
K191653
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
VA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE CUSTOMER CONTACTED MEDELA LLC TWO MORE TIMES ON (B)(6) 2020, ALLEGING HER PUMP DISPLAY IS FROZEN AND CHARGING DID NOT HELP AND THE PUMP WOULD STILL RANDOMLY SHUT OFF AND WON'T TURN BACK ON. SHE EXCLUSIVELY PUMPS AND THIS IS A PROBLEM BECAUSE SHE CAN'T FINISH HER PUMPING SESSIONS, THIS HAS LED TO HER HAVING CLOGGED DUCTS. IN FOLLOW UP WITH A COMPLAINT HANDLER ON (B)(6) 2020, THE CUSTOMER INDICATED THAT SHE DEVELOPED CLOGGED DUCTS THREE TIMES BEGINNING (B)(6) 2020. SHE WAS PRESCRIBED TWO DIFFERENT MEDICATIONS, THE FIRST MEDICATION DID NOT WORK. SHE STATED HER CLOGGED DUCTS ARE RESOLVED AND HER REPLACEMENT PUMP WAS WORKING WITHOUT ISSUE. MEDELA IS FILING THIS REPORT, WHICH IS CONSIDERED A SERIOUS INJURY AS IT REQUIRED MEDICAL ATTENTION (MEDICATION WAS PRESCRIBED).

Description of Event or Problem · 1

ON (B)(6) 2020, THE CUSTOMER ALLEGED TO MEDELA LLC THAT HER FREESTYLE FLEX BREAST PUMP WOULD NOT POWER ON.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1323692 FREESTYLE FLEX BREAST PUMP EN FR ES PUMP, BREAST, POWERED HGX MEDELA AG 101037980 166737 00020451379807

Patients

Seq Age Sex Outcome Treatment
1 Other