FDA Adverse Event Malfunction Summary report: N

T:SLIM X2, BASAL-IQ, MMOL/L

MDR report key: 10862305 · Received November 18, 2020

Report

Report Number
3013756811-2020-125011
Event Type
Malfunction
Date Received
November 18, 2020
Date of Event
October 23, 2020
Report Date
November 18, 2020
Manufacturer
TANDEM DIABETES CARE
Product Code
OZO
PMA / PMN Number
K201214
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CZ
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE DEVICE IS EXPECTED TO BE RETURNED; HOWEVER, THE DEVICE HAS NOT YET BEEN RECEIVED. A SUPPLEMENTAL REPORT WILL BE SUBMITTED IF THE DEVICE IS RECEIVED AND EVALUATION IS PERFORMED.

Description of Event or Problem · 1

IT WAS REPORTED THAT MULTIPLE EMPTY CARTRIDGE ALARMS OCCURRED. CUSTOMER'S BLOOD GLUCOSE WAS 162-306 MG/DL. CUSTOMER REVERTED TO USING AN ALTERNATE METHOD OF INSULIN THERAPY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1327228 T:SLIM X2, BASAL-IQ, MMOL/L AUTOMATED INSULIN DOSING, THRESHOLD SUSPEND OZO TANDEM DIABETES CARE 1002717

Patients

Seq Age Sex Outcome Treatment
1