FDA Adverse Event Malfunction Summary report: N

ORA SYSTEM 2000

MDR report key: 10860263 · Received November 18, 2020

Report

Report Number
2028159-2020-00990
Event Type
Malfunction
Date Received
November 18, 2020
Report Date
May 19, 2021
Manufacturer
ALCON RESEARCH, LLC - IRVINE TECHNOLOGY CENTER
Product Code
NCF
PMA / PMN Number
EXEMPT
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
WI, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 0

THE COMPANY SERVICE REPRESENTATIVE EXAMINED THE SYSTEM AND FOUND THE ABERROMETER OPTIC DISLODGED. THE COMPANY SERVICE REPRESENTATIVE REPLACED THE ABERROMETER. THE COMPANY SERVICE REPRESENTATIVE ALIGNED THE SYSTEM TO THE MICROSCOPE AND ALIGNED THE RETICLE TO SLED. THE SYSTEM WAS THEN TESTED AND MET ALL PRODUCT SPECIFICATIONS. THE SYSTEM MANUFACTURING DEVICE HISTORY RECORD (DHR) WAS REVIEWED. BASED ON ASSESSMENT, THE PRODUCT MET SPECIFICATIONS AT THE TIME OF RELEASE. THE ABERROMETER WAS RECEIVED AND A VISUAL ASSESSMENT OF THE RETURNED SAMPLE REVEALED A LOOSE OPTIC WITHIN THE ABERROMETER. THE ROOT CAUSE OF THE REPORTED EVENT IS LIKELY ATTRIBUTED TO CUSTOMER USE/HANDLING. HOWEVER, THIS WAS UNABLE TO BE DETERMINED, AS HOW OR WHEN THE OPTICS BECAME LOOSE REMAINS INCONCLUSIVE. THE ROOT CAUSE OF THE REPORTED EVENT COULD NOT BE DETERMINED CONCLUSIVELY. THE MANUFACTURER INTERNAL REFERENCE NUMBER IS: (B)(4).

Additional Manufacturer Narrative · 1

INVESTIGATION, INCLUDING ROOT CAUSE ANALYSIS, IS IN PROGRESS. A SUPPLEMENTAL MDR WILL BE FILED AS NECESSARY IN ACCORDANCE WITH 21 CFR 803.56 WHEN ADDITIONAL REPORTABLE INFORMATION BECOMES AVAILABLE. (B)(4).

Description of Event or Problem · 1

A FACILITY REPRESENTATIVE REPORTED DURING INTRAOPERATIVE ABBEROMETRY ASSISTED CATARACT SURGERY THE SYSTEM SUGGESTED A 13 DIOPTER INTRAOCULAR LENS (IOL) AND THE PRE-OPERATIVE PLANNED IOL WAS 19 DIOPTERS. ADDITIONAL INFORMATION FROM THE SITE STATED THE SURGEON WENT WITH THE PRE-OPERATIVE IOL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1330502 ORA SYSTEM 2000 ABERROMETER, OPHTHALMIC NCF ALCON RESEARCH, LLC - IRVINE TECHNOLOGY CENTER NA ASKU

Patients

Seq Age Sex Outcome Treatment
1