FDA Adverse Event Malfunction Summary report: N

FREECURVE

MDR report key: 10843045 · Received November 16, 2020

Report

Report Number
3013423626-2020-00023
Event Type
Malfunction
Date Received
November 16, 2020
Date of Event
October 29, 2020
Report Date
November 16, 2020
Manufacturer
HANDICARE STAIRLIFTS B.V
Product Code
PCD
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA
Reporter Occupation
003

Narratives

Additional Manufacturer Narrative · 1

HANDICARE, THE IMPORTER, NOTIFIED THE MANUFACTURER, HANDICARE STAIRLIFTS BV, OF THE INCIDENT ON (B)(6) 2020. THIS UNIT HAS NOT YET BEEN RETURNED. WHEN RECEIVED, IT WILL BE SENT TO HANDICARE STAIRLIFTS BV FOR INVESTIGATION. A FOLLOW-UP REPORT WILL BE SUBMITTED WITH THE FINDINGS OF THE INVESTIGATION.

Description of Event or Problem · 1

DURING THE INITIAL TEST RIDE BY THE DEALER PRIOR TO SIGNING OFF THE LIFT TO THE CUSTOMER, THE CHAIR TILTED MORE THAN 90 DEGREES. THE DEALER WAS RIDING IN THE UP DIRECTION AT THE TIME, AND WAS ABLE TO CATCH HIMSELF TO PREVENT A FALL. THE DEALER REPLACED THE POWERPACK WITH A NEW UNIT WHICH SUCCESSFULLY PASSED ALL TESTS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1311558 FREECURVE CHAIR LIFT PCD HANDICARE STAIRLIFTS B.V C0020091

Patients

Seq Age Sex Outcome Treatment
1