LEEP PRECISION GENERATOR
Report
- Report Number
- 1216677-2020-00262
- Event Type
- Malfunction
- Date Received
- November 13, 2020
- Date of Event
- October 14, 2020
- Report Date
- November 13, 2020
- Manufacturer
- COOPERSURGICAL, INC.
- Product Code
- HGI
- PMA / PMN Number
- K963653
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- AZ, US
- Reporter Occupation
- OTHER HEALTH CARE PROFESSIONAL
- Health Professional
- Yes
Narratives
INVESTIGATION X-REVIEW DHR X-INSPECT RETURNED SAMPLES *ANALYSIS AND FINDINGS COMPLAINT #2020-11-0000074 DISTRIBUTION HISTORY: THIS COMPLAINT UNIT WAS MANUFACTURED AT CSI ON 9/4/2019 UNDER WO #269843 AND SHIPPED ON 9/14/2019. MANUFACTURING RECORD REVIEW: DHR 269843 WAS REVIEWED AND NO NON-CONFORMITIES, RELATED TO THE COMPLAINT CONDITION, WERE NOTED. INCOMING INSPECTION REVIEW: NOT APPLICABLE. SERVICE HISTORY RECORD: NO ADDITIONAL SERVICE HISTORY RECORDS FOUND FOR THIS UNIT. HISTORICAL COMPLAINT REVIEW: A REVIEW OF THE 2-YEAR COMPLAINT HISTORY SHOWED SIMILAR REPORTED COMPLAINT CONDITIONS. PRODUCT RECEIPT: THE COMPLAINT UNIT WAS RETURNED ON A REPAIR. HOWEVER, BASED ON LOG 95205, THIS UNIT WAS AT CSI ON 11/3/2020. VISUAL EVALUATION: VISUAL EXAMINATION OF THE COMPLAINT UNIT REVEALED NO OUTER PHYSICAL DAMAGE. HOWEVER, UPON REMOVAL OF THE HOUSING THERE WAS 2 DAMAGED COMPONENTS ON THE DISPLAY BOARD. FUNCTIONAL EVALUATION: COMPLAINT UNIT WAS FUNCTIONALLY EVALUATED AND FOUND NOT TO FUNCTION PROPERLY. ROOT CAUSE : AN INITIAL INVESTIGATION BY TECHNICAL OPERATIONS (CSI'S ENGINEERING DEPT.) HAS INDICATED RESISTORS R9 AND R14 WERE BURNT OUT DUE TO BEING EXPOSED TO CURRENT OUTSIDE THEIR RATING. THE ROOT CAUSE OF THIS ISSUE HAS BEEN ATTRIBUTED TO UNDER RATED RESISTORS. REF CAPA 731. *CORRECTION AND/OR CORRECTIVE ACTION THE UNIT WAS FITTED WITH A NEW BOARD, TESTED TO SPECIFICATIONS AND RETURNED TO THE CUSTOMER. CAPA 731 CULMINATED IN AN ENGINEERING UPDATE FOR THE COMPONENTS ON R9 & R14 AND VERIFIED UNDER ENG-TEST-10963. THE UPDATE WAS CAPTURED ON ECN-23707. NO FURTHER TRAINING REQUIRED AT THIS TIME.
LEEP ALARM SOUNDING NO CUTTING/COAG. ORDER: 95205 FOLLOW UP FROM CUSTOMER: THERE WAS NO HOSPITAL STAY. THE PROCEDURE WAS EXTENDED DUE TO THE NEED TO COMPLETE MANUALLY. SHE WAS STABLE WHEN SHE LEFT. COMPLAINT VERIFIED. REF : E-COMPLAINT-2020-11-0000074 1216677-2020-00262 LEEP PRECISION GENERATOR LP-20-120 E-COMPLAINT-2020-11-0000074.
COOPERSURGICAL , INC. IS CURRENTLY INVESTIGATING THE CONDITION REPORTED.
LEEP ALARM SOUNDING NO CUTTING/COAG. ORDER: 95205 FOLLOW UP FROM CUSTOMER: THERE WAS NO HOSPITAL STAY. THE PROCEDURE WAS EXTENDED DUE TO THE NEED TO COMPLETE MANUALLY. SHE WAS STABLE WHEN SHE LEFT. COMPLAINT VERIFIED. E-COMPLAINT-(B)(4). LEEP PRECISION GENERATOR LP-20-120 E-COMPLAINT-(B)(4).
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1305818 | LEEP PRECISION GENERATOR | LEEP PRECISION | HGI | COOPERSURGICAL, INC. | LP-20-120 | N/A |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | Unknown | Other |