OCWAX BLASTER MD
Report
- Report Number
- 3013559620-2020-00001
- Event Type
- Injury
- Date Received
- November 13, 2020
- Date of Event
- October 5, 2020
- Report Date
- November 13, 2020
- Manufacturer
- EOSERA INC
- Product Code
- OGQ
- UDI-DI
- 00851722007095
- Adverse Event
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- US
- Reporter Occupation
- OTHER
Narratives
EAR SYRINGING IS A COMMON CLINICAL PROCEDURE IN PRIMARY HEALTH CARE AND THERE ARE MANY 'AT-HOME' SYRINGES AVAILABLE. IN THIS CASE, THE CUSTOMER STATED THAT HIS DOCTORS OFFICE RECOMMENDED THAT HE PURCHASE AN EAR IRRIGATING DEVICE TO USE AT HOME. WE HAVE NOT BEEN SUCCESSFUL IN OBTAINING ANY OTHER ADDITIONAL INFORMATION FROM THE CUSTOMER ON THE EVENT AFTER 3 ATTEMPTS. WE HAVE HAD NO OTHER REPORTABLE COMPLAINTS ON THIS PRODUCT. THE DATE OF THIS REPORT IS PAST THE 30 DAY REQUIREMENT. DURING OUR ATTEMPT TO GET FULL PRODUCTION ACCESS TO WEBTRADER.COM, WE FOUND OUT THAT WEBTRADER DOES NOT SUPPORT (B)(6) COMPUTERS, WHICH WAS OUR PRIMARY PLATFORM. IT TOOK ADDITIONAL TIME FOR US TO GAIN ACCESS TO A PC. TODAY (11/13/2020) WE RECEIVED FULL PRODUCTION ACCESS FROM THE ESG HELPDESK TEAM. OUT OF ABUNDANCE OF CAUTION, WE PHYSICALLY MAILED THE FORM 3500A TO THE FOLLOWING ADDRESS ON 11/5/2020: (B)(6).
FATHER USED EAR RINSE DEVICE ON SON TO CLEAR EAR CANAL AS DIRECTED BY THEIR PHYSICIAN. FATHER REPORTED THAT THE EAR DRUM RUPTURED DURING USE. THE NEXT DAY HE TOOK THE CHILD TO URGENT CARE AND THE CHILD HAD A RUPTURED EAR DRUM CONFIRMED BY URGENT CARE DOCTOR.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1299486 | OCWAX BLASTER MD | EAR RINSE SYSTEM | OGQ | EOSERA INC | X203014 | 00851722007095 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 5 YR | Other |