FDA Adverse Event Injury Summary report: N

OCWAX BLASTER MD

MDR report key: 10837438 · Received November 13, 2020

Report

Report Number
3013559620-2020-00001
Event Type
Injury
Date Received
November 13, 2020
Date of Event
October 5, 2020
Report Date
November 13, 2020
Manufacturer
EOSERA INC
Product Code
OGQ
UDI-DI
00851722007095
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

EAR SYRINGING IS A COMMON CLINICAL PROCEDURE IN PRIMARY HEALTH CARE AND THERE ARE MANY 'AT-HOME' SYRINGES AVAILABLE. IN THIS CASE, THE CUSTOMER STATED THAT HIS DOCTORS OFFICE RECOMMENDED THAT HE PURCHASE AN EAR IRRIGATING DEVICE TO USE AT HOME. WE HAVE NOT BEEN SUCCESSFUL IN OBTAINING ANY OTHER ADDITIONAL INFORMATION FROM THE CUSTOMER ON THE EVENT AFTER 3 ATTEMPTS. WE HAVE HAD NO OTHER REPORTABLE COMPLAINTS ON THIS PRODUCT. THE DATE OF THIS REPORT IS PAST THE 30 DAY REQUIREMENT. DURING OUR ATTEMPT TO GET FULL PRODUCTION ACCESS TO WEBTRADER.COM, WE FOUND OUT THAT WEBTRADER DOES NOT SUPPORT (B)(6) COMPUTERS, WHICH WAS OUR PRIMARY PLATFORM. IT TOOK ADDITIONAL TIME FOR US TO GAIN ACCESS TO A PC. TODAY (11/13/2020) WE RECEIVED FULL PRODUCTION ACCESS FROM THE ESG HELPDESK TEAM. OUT OF ABUNDANCE OF CAUTION, WE PHYSICALLY MAILED THE FORM 3500A TO THE FOLLOWING ADDRESS ON 11/5/2020: (B)(6).

Description of Event or Problem · 1

FATHER USED EAR RINSE DEVICE ON SON TO CLEAR EAR CANAL AS DIRECTED BY THEIR PHYSICIAN. FATHER REPORTED THAT THE EAR DRUM RUPTURED DURING USE. THE NEXT DAY HE TOOK THE CHILD TO URGENT CARE AND THE CHILD HAD A RUPTURED EAR DRUM CONFIRMED BY URGENT CARE DOCTOR.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1299486 OCWAX BLASTER MD EAR RINSE SYSTEM OGQ EOSERA INC X203014 00851722007095

Patients

Seq Age Sex Outcome Treatment
1 5 YR Other