FDA Adverse Event Malfunction Summary report: N

PRECISION LINK

MDR report key: 1083702 · Received July 24, 2008

Report

Report Number
2954323-2008-02318
Event Type
Malfunction
Date Received
July 24, 2008
Date of Event
July 1, 2008
Report Date
July 24, 2008
Manufacturer
ABBOTT DIABETES CARE INC, USA
Product Code
NBW
Removal / Correction Number
Z-0709-2007
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
US
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

A CUSTOMER REPORTED RECEIVING AN ERROR 6 DISPLAYING ON THEIR PRECISION XTRA BLOOD GLUCOSE METER. IT WAS THEN ADDITIONALLY IDENTIFIED BY ADC CUSTOMER SERVICE THAT THE DATE AND TIME SETTINGS IN THEIR METER WERE NOT PROPERLY SET, AND THEY REPORTED TO BE A USER OF THE PRECISION LINK DATA MANAGEMENT SYSTEM. THERE WAS NO REPORT OF DEATH, SERIOUS INJURY OR MISTREATMENT ASSOCIATED WITH THIS EVENT.

Description of Event or Problem · 1

A CUSTOMER REPORTED RECEIVING AN ERROR 6 DISPLAYING ON THEIR PRECISION XTRA BLOOD GLUCOSE METER. IT WAS THEN ADDITIONALLY IDENTIFIED BY ADC CUSTOMER SERVICE THAT THE DATE AND TIME SETTINGS IN THEIR METER WERE NOT PROPERLY SET, AND THEY REPORTED TO BE A USER OF THE PRECISION LINK DATA MANAGEMENT SYSTEM. THERE WAS NO REPORT OF DEATH, SERIOUS INJURY OR MISTREATMENT ASSOCIATED WITH THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 PRECISION LINK DATA MANGEMENT SYSTEM NBW ABBOTT DIABETES CARE INC, USA NA 42265

Patients

Seq Age Sex Outcome Treatment
1 NA