FDA Adverse Event Malfunction Summary report: N

DEXCOM G6 CONTINUOUS GLUCOSE MONITORING SYSTEM

MDR report key: 10833775 · Received November 12, 2020

Report

Report Number
3004753838-2020-135975
Event Type
Malfunction
Date Received
November 12, 2020
Date of Event
September 15, 2020
Report Date
February 10, 2021
Manufacturer
DEXCOM, INC.
Product Code
QBJ
UDI-DI
00386270000385
PMA / PMN Number
DEN170088
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

PRODUCT RETURNED FOR EVALUATION: EXTERIOR PHYSICAL VISUAL INSPECTION: PASSED. -EST TRANSMITTER VOLTAGE: FAIL (0V).

Description of Event or Problem · 0

PRODUCT WAS RETURNED FOR INVESTIGATION. AN EXTERIOR PHYSICAL VISUAL INSPECTION WAS PERFORMED AND PASSED. A TEST WAS RUN ON THE TRANSMITTER VOLTAGE AND FAILED AT 0V.

Additional Manufacturer Narrative · 1

(B)(4).

Description of Event or Problem · 1

IT WAS REPORTED THAT A PAIRING FAILURE OCCURRED. DATA WAS EVALUATED AND THE ALLEGATION WAS CONFIRMED. THE PROBABLE CAUSE WAS DETERMINED TO BE SIGNAL LOSS. IN ADDITION, THE PROBABLE CAUSE OF THE SIGNAL LOSS COULD NOT BE DETERMINED. THE REPORTED EVENT OF A PAIRING FAILURE IS REPORTABLE BASED ON THE FINDING OF THE SIGNAL LOSS OVER AN HOUR. NO INJURY OR MEDICAL INTERVENTION WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1292404 DEXCOM G6 CONTINUOUS GLUCOSE MONITORING SYSTEM CONTINUOUS GLUCOSE MONITOR QBJ DEXCOM, INC. 9445-02 7272947 00386270000385

Patients

Seq Age Sex Outcome Treatment
1 118 YR