FDA Adverse Event Malfunction Summary report: N

ASCENSIA CONTOUR

MDR report key: 1082813 · Received July 24, 2008

Report

Report Number
1826988-2008-00791
Event Type
Malfunction
Date Received
July 24, 2008
Date of Event
June 27, 2008
Report Date
June 27, 2008
Manufacturer
BAYER HEALTHCARE, LLC
Product Code
NBW
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY, US
Reporter Occupation
OTHER

Narratives

Description of Event or Problem · 1

THE CUSTOMER ALLEGED THAT SHE PERFORMED CONTROL TESTS USING HER CONTOUR METER AND RECEIVED A RESULT OF 300 MG/DL. THE NORMAL CONTROL RANGE WAS NOT PROVIDED, BUT SHOULD BE AROUND 100-140 MG/DL. NO ADVERSE EVENTS WERE ALLEGED. THE CUSTOMER WAS UNABLE TO TROUBLESHOOT OR PROVIDE REAGENT INFORMATION BEFORE ENDING THE CALL. NO PRODUCT WILL BE RETURNED FOR EVALUATION AT THIS TIME.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ASCENSIA CONTOUR BLOOD GLUCOSE MONITORING TEST STRIPS- LFR NBW BAYER HEALTHCARE, LLC 7151B NA

Patients

Seq Age Sex Outcome Treatment
1 UNK