FDA Adverse Event Malfunction Summary report: N

TOTALCARE

MDR report key: 1082377 · Received July 25, 2008

Report

Report Number
1824206-2008-02884
Event Type
Malfunction
Date Received
July 25, 2008
Date of Event
April 7, 2008
Report Date
May 13, 2008
Manufacturer
HILL-ROM RITTER
Product Code
FNL
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
AK, US
Reporter Occupation
OTHER

Narratives

Description of Event or Problem · 1

IN 2008, - REP, THERAPY SALES, STATED THAT THE OWNER OF THIS TOTALCARE BED HAS ALLEGED THAT HE DEVELOPED A STAGE 3 BED SORE. THE BED AND MATTRESS ARE 7 YEARS OLD. THE PATIENT ALLEGED TO REP VIA PHONE CALLS, THAT THE MATTRESS IS WORN OUT AND NEEDS TO BE REPLACED. REP STATED THAT SHE SUGGESTED, BASED ON WHAT THE PATIENT HAS ALLEGED, THAT THE PATIENT SHOULD BE ON A DIFFERENT SURFACE. PER THE TSR, AT THE TIME OF THE ALLEGED INCIDENT THERE WAS NO PRODUCT MALFUNCTION, JUST TYPICAL WEAR OF THE 7 YEAR OLD MATTRESS. PER THE PATIENT, ALLEGEDLY HE HAS HAD VARIOUS PRESSURE SORES OVER A 2 YEAR PERIOD. AT THIS TIME, THE CUSTOMER/PATIENT HAS DECLINED TO HAVE THE WORN MATTRESS COMPONENTS REPLACED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 TOTALCARE AC POWERED HOSPITAL BED FNL HILL-ROM RITTER 1900 P1900D003509

Patients

Seq Age Sex Outcome Treatment
1