FDA Adverse Event Malfunction Summary report: N

GEM PREMIER 4000

MDR report key: 1081856 · Received July 18, 2008

Report

Report Number
1217183-2008-00003
Event Type
Malfunction
Date Received
July 18, 2008
Date of Event
May 23, 2008
Report Date
July 18, 2008
Manufacturer
INSTRUMENTATION LABORATORY CO.
Product Code
CHL
PMA / PMN Number
K061974
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
UK
Reporter Occupation
BIOMEDICAL ENGINEER

Narratives

Additional Manufacturer Narrative · 1

THE INTERNAL INVESTIGATION OF THE GEM PREMIER 4000 CARTRIDGE DATA IDENTIFIED A SOFTWARE DEFECT THAT CAUSED THE ANALYZER TO RUN CONTINUOUS B CALIBRATIONS FOR FOUR DAYS, LEADING TO THE EVENTUAL PROCESS SOLUTION DETECTION FAILURE. DURING THE FOUR-DAY PERIOD, THE USER WAS ABLE TO RUN SAMPLES BECAUSE THE B CALIBRATIONS WERE INTERRUPTIBLE. THE TWENTIETH SAMPLE TRIGGERED THE SOFTWARE TO BREAK THE CONTINUOUS LOOP AND RUN A, C, AND D CALIBRATIONS. THERE WERE NO DRIFT ERRORS FOR SLOPE OR C AND D SOLUTIONS WHEN THE FULL CALIBRATION SCHEDULE RESUMED. IL IS FURTHER INVESTIGATING THIS INCIDENT AND EVALUATING THE ASSOCIATED RISK. BASED ON THE OUTCOME OF THE RISK ASSESSMENT, IL WILL TAKE THE NECESSARY REGULATORY ACTIONS AS APPROPRIATE.

Description of Event or Problem · 1

CUSTOMER REPORTED THAT THE GEM PREMIER 4000 CARTRIDGE FAILED DUE TO A PROCESS SOLUTION NOT DETECTED ERROR. DURING THE SUBSEQUENT COMPLAINT INVESTIGATION BY INSTRUMENTATION LABORATORY, WE IDENTIFIED THAT ALL CALIBRATIONS, EXCEPT B-CALIBRATIONS, WERE MISSING FOR FOUR DAYS. THERE WAS NO KNOWN ADVERSE EVENT TO THIS INCIDENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 GEM PREMIER 4000 BLOOD GAS, ELECTROLYTE, CO-OX SYSTEM CHL INSTRUMENTATION LABORATORY CO. 4000 NA

Patients

Seq Age Sex Outcome Treatment
1