FDA Adverse Event Malfunction Summary report: N

ASCENSIA CONTOUR

MDR report key: 1081852 · Received July 18, 2008

Report

Report Number
1826988-2008-00780
Event Type
Malfunction
Date Received
July 18, 2008
Date of Event
June 25, 2008
Report Date
June 25, 2008
Manufacturer
BAYER HEALTHCARE, LLC
Product Code
NBW
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
OTHER

Narratives

Description of Event or Problem · 1

THE CUSTOMER CALLED FOR HELP WITH HER CONTOUR METER. WHILE TROUBLESHOOTING, SHE PERFORMED CONTROL TESTS AND RECEIVED A RESULT OF 216 MG/DL. THE NORMAL CONTROL RANGE WAS 102-140 MG/DL. NO ADVERSE EVENTS WERE ALLEGED. THE CUSTOMER USED THE LAST OF HER STIRPS WHILE TROUBLESHOOTING, SO NO PRODUCT IS AVAILABLE FOR RETURN. REPLACEMENT TEST STRIPS WERE SENT TO THE CUSTOMER.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ASCENSIA CONTOUR BLOOD GLUCOSE METER NBW BAYER HEALTHCARE, LLC 7151B NA

Patients

Seq Age Sex Outcome Treatment
1 UNK