FDA Adverse Event Injury Summary report: N

ONE TOUCH ULTRA METER

MDR report key: 1081608 · Received July 25, 2008

Report

Report Number
2939301-2008-01519
Event Type
Injury
Date Received
July 25, 2008
Report Date
July 8, 2008
Manufacturer
LIFESCAN, INC.
Product Code
NBW
Removal / Correction Number
NA
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
WA, US
Reporter Occupation
LAY USER/PATIENT

Narratives

Additional Manufacturer Narrative · 1

LIFESCAN HAS REQUESTED THE RETURN OF THE SUBJECT METER AND STRIPS FOR EVAL, BUT HAS NOT YET RECEIVED THEM. IF EITHER THE METER OR STRIPS ARE RETURNED, LIFESCAN WILL EVALUATE IT/THEM AND, IF EITHER THE METER OR STRIPS DO NOT PASS INSPECTION, LIFESCAN WILL INFORM FDA OF THE RESULTS IN A SUPPLEMENTAL REPORT.

Description of Event or Problem · 1

IN 2008, THE LAY USER/PT CONTACTED LIFESCAN ALLEGING SHE WAS SEEING PAST RESULTS ON THE ONE TOUCH ULTRA METER. THE MEDICAL AFFAIRS SPECIALIST WAS NOT ABLE TO CONTACT THE PT TO OBTAIN/CLARIFY INFO. THE PT STATED THE ISSUE BEGAN ABOUT A MONTH BEFORE SHE CALLED LIFESCAN. THE PT MENTIONS THAT SOMETIME AFTER THE ISSUE STARTED, SHE HAD SYMPTOMS OF FREQUENT URINATION. THE PT DID NOT TAKE ANY ACTION REGARDING DIABETES TREATMENT DUE TO THE ISSUE AND DENIED SEEKING MEDICAL ATTENTION. NO OTHER INFO WAS PROVIDED. THE PRODUCT WAS NOT NEW AND THE ISSUE WAS NOT RESOLVED DURING TROUBLESHOOTING. THIS COMPLAINT IS BEING REPORTED BECAUSE THE PT ALLEGED SHE SAW PAST RESULTS ON HER METER, WHICH MAY HAVE DELAYED TREATMENT AND SHE REPORTEDLY HAD SYMPTOMS OF HYPERGLYCEMIA SOMETIME AFTER THE ISSUE BEGAN.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ONE TOUCH ULTRA METER GLUCOSE MONITORING SYS/KIT NBW LIFESCAN, INC. NA NA

Patients

Seq Age Sex Outcome Treatment
1 66 YR Life Threatening