ONE TOUCH ULTRA METER
Report
- Report Number
- 2939301-2008-01519
- Event Type
- Injury
- Date Received
- July 25, 2008
- Report Date
- July 8, 2008
- Manufacturer
- LIFESCAN, INC.
- Product Code
- NBW
- Removal / Correction Number
- NA
- Adverse Event
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- WA, US
- Reporter Occupation
- LAY USER/PATIENT
Narratives
LIFESCAN HAS REQUESTED THE RETURN OF THE SUBJECT METER AND STRIPS FOR EVAL, BUT HAS NOT YET RECEIVED THEM. IF EITHER THE METER OR STRIPS ARE RETURNED, LIFESCAN WILL EVALUATE IT/THEM AND, IF EITHER THE METER OR STRIPS DO NOT PASS INSPECTION, LIFESCAN WILL INFORM FDA OF THE RESULTS IN A SUPPLEMENTAL REPORT.
IN 2008, THE LAY USER/PT CONTACTED LIFESCAN ALLEGING SHE WAS SEEING PAST RESULTS ON THE ONE TOUCH ULTRA METER. THE MEDICAL AFFAIRS SPECIALIST WAS NOT ABLE TO CONTACT THE PT TO OBTAIN/CLARIFY INFO. THE PT STATED THE ISSUE BEGAN ABOUT A MONTH BEFORE SHE CALLED LIFESCAN. THE PT MENTIONS THAT SOMETIME AFTER THE ISSUE STARTED, SHE HAD SYMPTOMS OF FREQUENT URINATION. THE PT DID NOT TAKE ANY ACTION REGARDING DIABETES TREATMENT DUE TO THE ISSUE AND DENIED SEEKING MEDICAL ATTENTION. NO OTHER INFO WAS PROVIDED. THE PRODUCT WAS NOT NEW AND THE ISSUE WAS NOT RESOLVED DURING TROUBLESHOOTING. THIS COMPLAINT IS BEING REPORTED BECAUSE THE PT ALLEGED SHE SAW PAST RESULTS ON HER METER, WHICH MAY HAVE DELAYED TREATMENT AND SHE REPORTEDLY HAD SYMPTOMS OF HYPERGLYCEMIA SOMETIME AFTER THE ISSUE BEGAN.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | ONE TOUCH ULTRA METER | GLUCOSE MONITORING SYS/KIT | NBW | LIFESCAN, INC. | NA | NA |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 66 YR | Life Threatening |