FDA Adverse Event
Other
Summary report: N
ORTHO PROVUE
MDR report key: 1080977
·
Received July 24, 2008
Report
- Report Number
- 1056600-2008-00243
- Event Type
- Other
- Date Received
- July 24, 2008
- Date of Event
- June 28, 2008
- Report Date
- July 24, 2008
- Manufacturer
- MICRO TYPING SYSTEMS, INC.
- Product Code
- KSZ
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- IA, US
- Reporter Occupation
- UNKNOWN
Narratives
Additional Manufacturer Narrative · 1
NO DEFINITE ROOT CAUSE WAS DETERMINED. AN OCD FIELD ENGINEER WENT ON SITE AND PERFORMED A PM AND PERFORMED ALL REQUIRED ADJUSTMENTS AND GENERATED A NEW REFERENCE IMAGE. THE FE ALSO REMOVED AND CLEANED THE CAROUSEL SPINNERS. THE INSTRUMENT WAS RETURNED TO EXPECTED OPERATION. THIS CUSTOMER HAS NOT LOGGED ANY COMPLAINTS AGAINST THIS ANALYZER SINCE THE REPAIR.
Description of Event or Problem · 1
CUSTOMER REPORTED THAT THE REAGENT CAROUSEL IS NOT SPINNING THE RED CELL REAGENTS PROPERLY. THE CAROUSEL IS SPINNING TOO SLOW. NO INDICATION OF ANY INCORRECT RESULTS, INCORRECT VOLUMES OR INCORRECT PROBE DISPENSING. VARIATIONS IN RED BLOOD CELL CONCENTRATIONS MAY AFFECT THE SENSITIVITY OF THE TEST.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | ORTHO PROVUE | AUTOMATED BLOOD GROUPING & ANTIBODY TEST SYST | KSZ | MICRO TYPING SYSTEMS, INC. | NA |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |