FDA Adverse Event Other Summary report: N

ORTHO PROVUE

MDR report key: 1080977 · Received July 24, 2008

Report

Report Number
1056600-2008-00243
Event Type
Other
Date Received
July 24, 2008
Date of Event
June 28, 2008
Report Date
July 24, 2008
Manufacturer
MICRO TYPING SYSTEMS, INC.
Product Code
KSZ
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IA, US
Reporter Occupation
UNKNOWN

Narratives

Additional Manufacturer Narrative · 1

NO DEFINITE ROOT CAUSE WAS DETERMINED. AN OCD FIELD ENGINEER WENT ON SITE AND PERFORMED A PM AND PERFORMED ALL REQUIRED ADJUSTMENTS AND GENERATED A NEW REFERENCE IMAGE. THE FE ALSO REMOVED AND CLEANED THE CAROUSEL SPINNERS. THE INSTRUMENT WAS RETURNED TO EXPECTED OPERATION. THIS CUSTOMER HAS NOT LOGGED ANY COMPLAINTS AGAINST THIS ANALYZER SINCE THE REPAIR.

Description of Event or Problem · 1

CUSTOMER REPORTED THAT THE REAGENT CAROUSEL IS NOT SPINNING THE RED CELL REAGENTS PROPERLY. THE CAROUSEL IS SPINNING TOO SLOW. NO INDICATION OF ANY INCORRECT RESULTS, INCORRECT VOLUMES OR INCORRECT PROBE DISPENSING. VARIATIONS IN RED BLOOD CELL CONCENTRATIONS MAY AFFECT THE SENSITIVITY OF THE TEST.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ORTHO PROVUE AUTOMATED BLOOD GROUPING & ANTIBODY TEST SYST KSZ MICRO TYPING SYSTEMS, INC. NA

Patients

Seq Age Sex Outcome Treatment
1