REAL INTELLIGENCE CORI
Report
- Report Number
- 3010266064-2020-01950
- Event Type
- Malfunction
- Date Received
- November 3, 2020
- Date of Event
- October 8, 2020
- Report Date
- January 12, 2022
- Manufacturer
- BLUE BELT TECHNOLOGIES
- Product Code
- OLO
- UDI-DI
- 00885556757420
- PMA / PMN Number
- K191223
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- TN, US
- Reporter Occupation
- OTHER
- Health Professional
- N
Narratives
H3, H6: THE RI CORI (US), ROB10024, (B)(6) INTENDED FOR USE IN TREATMENT WAS NOT RETURNED FOR EVALUATION; THUS, A VISUAL AND FUNCTIONAL EVALUATION COULD NOT BE PERFORMED, AND A RELATIONSHIP BETWEEN THE REPORTED EVENT AND THE DEVICE COULD NOT BE DETERMINED. CORI-V1.4.0.7 HAS BEEN VALIDATED ON PP-153 REV C. A REVIEW OF MANUFACTURING RECORDS INDICATE THE SOFTWARE MET ALL SPECIFICATIONS UPON RELEASE INTO DISTRIBUTION. A COMPLAINT HISTORY REVIEW FOR SIMILAR REPORTED/CONFIRMED COMPLAINTS CONCLUDED THIS WAS AN ISOLATED EVENT. A CAPA, HHE/PRA, FIELD ACTION REVIEW WAS NOT COMPLETED. THE PRODUCT WAS NOT RETURNED AND NO EVIDENCE WAS MADE AVAILABLE TO LINK THE COMPLAINT TO A CAPA, HHE/PRA, FIELD ACTION. ALTHOUGH THE REPORTED PROBLEM WAS NOT CONFIRMED, A FACTOR THAT MAY HAVE CONTRIBUTED TO THE REPORTED SYMPTOM MAY BE ASSOCIATED WITH A SOFTWARE ISSUE. THIS FAILURE IS AN IDENTIFIED FAILURE MODE WITHIN THE RISK ASSESSMENT. ALTHOUGH NO FURTHER CONTAINMENT OR CORRECTIVE ACTION IS RECOMMENDED OR REQUIRED AT THIS TIME, ALL COMPLAINTS ARE MONITORED AND TRENDED THROUGH POST MARKET SURVEILLANCE ACTIVITIES. IF THE PRODUCT ASSOCIATED WITH THIS EVENT IS RETURNED OR PROVIDED AT A FUTURE DATE, THIS EVALUATION WILL BE REOPENED FOR INVESTIGATION.
IT WAS REPORTED THAT DURING A CORI LAB/DEMO, AFTER INSTRUCTING ASSOCIATES HOW TO TURN ON AND TURN OFF THE SYSTEM, THEY ALLOWED HIM TO POWER IT ON THEMSELVES. LATER, HE WAS INSTRUCTED TO TURN THE SYSTEM OFF AND LET THE OTHER ASSOCIATE HAVE A TURN. THE ORANGE CIRCLE AROUND THE POWER ICON ON THE CONSOLE¿S SCREEN WOULDN¿T DISAPPEAR AND, AFTER WAITING A LITTLE LONGER, IT NEVER WENT AWAY. THEY HIT START ON THE TABLET, ENTERED A PREVIOUSLY CREATED CASE, BUT THE CONSOLE SCREEN NEVER DISPLAYED THE THREE SLIDERS. THEY EXITED BACK TO THE START MENU ON THE TABLET AND FORCE QUIT THE SYSTEM WITH THE POWER SWITCH ON THE BACK OF THE CONSOLE. UPON RESTART THE SYSTEM POWERED UP AS EXPECTED. NO PATIENT WAS INVOLVED. NO OTHER COMPLICATIONS WERE REPORTED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1247269 | REAL INTELLIGENCE CORI | ORTHOPEDIC STEREOTAXIC INSTRUMENT | OLO | BLUE BELT TECHNOLOGIES | ROB10024 | 00885556757420 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | Unknown |