FDA Adverse Event Malfunction Summary report: N

T:SLIM X2 INSULIN PUMP

MDR report key: 10777714 · Received November 3, 2020

Report

Report Number
3013756811-2020-119314
Event Type
Malfunction
Date Received
November 3, 2020
Date of Event
September 21, 2020
Report Date
November 3, 2020
Manufacturer
TANDEM DIABETES CARE
Product Code
LZG
UDI-DI
00853052007240
PMA / PMN Number
K111210
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NV, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE DEVICE HAS BEEN RECEIVED FOR EVALUATION; HOWEVER, DEVICE EVALUATION IS NOT YET COMPLETE. A SUPPLEMENTAL REPORT WILL BE SUBMITTED UPON COMPLETION OF THE EVALUATION.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE CUSTOMER EXPERIENCED A BLOOD GLUCOSE (BG) LEVEL RANGING FROM 200-436 MG/DL. THE CUSTOMER ALLEGED THAT THE PUMP WAS NOT DELIVERING INSULIN PROPERLY. PRIOR TROUBLESHOOTING WITH TANDEM TECHNICAL SUPPORT INDICATED THAT THE PUMP WAS AS INTENDED; HOWEVER, THE CUSTOMER MAINTAINED THAT THE PUMP WAS NOT FUNCTIONING PROPERLY. REPORTEDLY, THE CUSTOMER REVERTED TO MANUAL INJECTIONS FOR INSULIN THERAPY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1245308 T:SLIM X2 INSULIN PUMP INSULIN PUMP LZG TANDEM DIABETES CARE 1000354 00853052007240

Patients

Seq Age Sex Outcome Treatment
1 35 YR