FDA Adverse Event
Malfunction
Summary report: N
T:SLIM X2 INSULIN PUMP
MDR report key: 10777714
·
Received November 3, 2020
Report
- Report Number
- 3013756811-2020-119314
- Event Type
- Malfunction
- Date Received
- November 3, 2020
- Date of Event
- September 21, 2020
- Report Date
- November 3, 2020
- Manufacturer
- TANDEM DIABETES CARE
- Product Code
- LZG
- UDI-DI
- 00853052007240
- PMA / PMN Number
- K111210
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- NV, US
- Reporter Occupation
- OTHER
Narratives
Additional Manufacturer Narrative · 1
THE DEVICE HAS BEEN RECEIVED FOR EVALUATION; HOWEVER, DEVICE EVALUATION IS NOT YET COMPLETE. A SUPPLEMENTAL REPORT WILL BE SUBMITTED UPON COMPLETION OF THE EVALUATION.
Description of Event or Problem · 1
IT WAS REPORTED THAT THE CUSTOMER EXPERIENCED A BLOOD GLUCOSE (BG) LEVEL RANGING FROM 200-436 MG/DL. THE CUSTOMER ALLEGED THAT THE PUMP WAS NOT DELIVERING INSULIN PROPERLY. PRIOR TROUBLESHOOTING WITH TANDEM TECHNICAL SUPPORT INDICATED THAT THE PUMP WAS AS INTENDED; HOWEVER, THE CUSTOMER MAINTAINED THAT THE PUMP WAS NOT FUNCTIONING PROPERLY. REPORTEDLY, THE CUSTOMER REVERTED TO MANUAL INJECTIONS FOR INSULIN THERAPY.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1245308 | T:SLIM X2 INSULIN PUMP | INSULIN PUMP | LZG | TANDEM DIABETES CARE | 1000354 | 00853052007240 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 35 YR |