ULTRASAFE X225L PR WHITE SSL
Report
- Report Number
- 3001741852-2020-00043
- Event Type
- Malfunction
- Date Received
- October 28, 2020
- Date of Event
- October 7, 2020
- Report Date
- November 9, 2020
- Manufacturer
- BECTON DICKINSON
- Product Code
- MEG
- PMA / PMN Number
- NA
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- FR
- Reporter Occupation
- OTHER HEALTH CARE PROFESSIONAL
Narratives
H6: INVESTIGATION SUMMARY: THE CUSTOMER ISSUED A COMPLAINT FOR SAFETY DEVICE UNABLE TO ACTIVATE DETECTED BY END USER. ONE PICTURE EVIDENCES WAS PROVIDED TO BD MEDICAL: PHARMACEUTICAL SYSTEM (BDM-PS) FOR ANALYSIS. THESE ULTRASAFE PLUNGER ROD PRODUCTS ARE MANUFACTURED AT BD APPROVED SUPPLIER AND RELEASED BASED ON CERTIFICATE COMPLIANCE. THE 8D TEAM LEADER PERFORMED A RELEASE PAPERWORK REVIEW: BOTH REPORTED BATCHES MEET ALL ACCEPTABLE QUALITY LEVELS (AQL¿S), WERE MANUFACTURED AND RELEASED ACCORDING TO APPLICABLE PROCEDURES AND SPECIFICATIONS. THE IN-PROCESS DIMENSIONAL INSPECTION AND VISUAL INSPECTION'S (800 UNITS PER BATCH) RESULTS ALL PASSED. THE REPORTED CONDITION COULD BE LINKED TO END USER ERROR AND IFU NOT FOLLOWED: BASED ON PICTURE EVIDENCE PROVIDED BY THE CUSTOMER, THE PLUNGER COULD NOT HAVE BEEN PUSHED DEEP ENOUGH FOR THE TRIGGER FINGERS TO BE TRIGGERED. THE DETAILS OF THE CUSTOMER IFU CANNOT BE VERIFIED AND IS BEYOND THE SCOPE OF THIS INVESTIGATION. THE TRIGGERING AND ACTIVATION CYCLE TEST PERFORMED BY TATABANYA'S PLANT ON NEEDLE GUARD RETAIN SAMPLES ALSO INDICATE A POTENTIAL END USER ERROR. BASED ON THE INVESTIGATION CONCLUSION, BDM-PS DOES NOT PROPOSE ANY CORRECTIVE OR PREVENTIVE ACTION IN THE SCOPE OF THIS COMPLAINT.
IT WAS REPORTED THAT THE USER COULD NOT ACTIVATE THE ULTRASAFE X225L PR WHITE SSL SAFETY GUARD AFTER USE. THIS OCCURRED 1 TIME IN LOT 1913020, AND AN UNSPECIFIED NUMBER OF TIMES IN LOT 1905203. THIS COMPLAINT WAS CREATED TO CAPTURE THE 2ND OF 2 RELATED INCIDENTS. THE FOLLOWING INFORMATION WAS PROVIDED BY THE INITIAL REPORTER: "AS PART OF A CUSTOMER COMPLAINT, A PATIENT REPORTED THAT THE SAFETY SAFETY ULTRASAFE DID NOT ACTIVATE"
THERE WERE MULTIPLE LOT NUMBERS REPORTED TO BE INVOLVED. THE INFORMATION FOR EACH LOT NUMBER IS AS FOLLOWS: MEDICAL DEVICE LOT #: 1913020, MEDICAL DEVICE EXPIRATION DATE: 2024-10-09, DEVICE MANUFACTURE DATE: (B)(6) 2019. MEDICAL DEVICE LOT #: 1905203, MEDICAL DEVICE EXPIRATION DATE: 2024-09-19, DEVICE MANUFACTURE DATE: (B)(6) 2019. A DEVICE EVALUATION IS ANTICIPATED BUT HAS NOT YET BEGUN. UPON COMPLETION OF THE INVESTIGATION, A SUPPLEMENTAL REPORT WILL BE FILED. (B)(4).
IT WAS REPORTED THAT THE USER COULD NOT ACTIVATE THE ULTRASAFE X225L PR WHITE SSL SAFETY GUARD AFTER USE. THIS OCCURRED 1 TIME IN LOT 1913020, AND AN UNSPECIFIED NUMBER OF TIMES IN LOT 1905203. THIS COMPLAINT WAS CREATED TO CAPTURE THE 2ND OF 2 RELATED INCIDENTS. THE FOLLOWING INFORMATION WAS PROVIDED BY THE INITIAL REPORTER: "AS PART OF A CUSTOMER COMPLAINT, A PATIENT REPORTED THAT THE SAFETY SAFETY ULTRASAFE DID NOT ACTIVATE"
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1214291 | ULTRASAFE X225L PR WHITE SSL | ANTISTICK SYRINGE | MEG | BECTON DICKINSON | SEE SECTION H.10. |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |