FDA Adverse Event Malfunction Summary report: N

DEXCOM G6 CONTINUOUS GLUCOSE MONITORING SYSTEM

MDR report key: 10751841 · Received October 28, 2020

Report

Report Number
3004753838-2020-126905
Event Type
Malfunction
Date Received
October 28, 2020
Date of Event
September 30, 2020
Report Date
October 28, 2020
Manufacturer
DEXCOM, INC.
Product Code
QBJ
UDI-DI
00386270000385
PMA / PMN Number
DEN170088
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NC, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

COM-2012074-20. 3191 - PATIENT WAS UNABLE TO IDENTIFY DEVICE ISSUE THEREFORE A MORE SPECIFIC CODE COULD NOT BE SELECTED.

Description of Event or Problem · 0

IT WAS REPORTED THAT A "SESSION ENDED, I HAVE A NEW TRANSMITTER" MESSAGE OCCURRED. DATA WAS EVALUATED AND THE ALLEGATION WAS CONFIRMED AS A "SESSION ENDED" MESSAGE WAS CONFIRMED. THE PROBABLE CAUSE WAS DETERMINE TO BE A TRANSMITTER FAILED ERROR. THE REPORTED EVENT OF A "SESSION ENDED, I HAVE A NEW TRANSMITTER" MESSAGE IS REPORTABLE BASED ON THE FINDING OF A TRANSMITTER FAILED ERROR. NO INJURY OR MEDICAL INTERVENTION WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1214697 DEXCOM G6 CONTINUOUS GLUCOSE MONITORING SYSTEM CONTINUOUS GLUCOSE MONITOR QBJ DEXCOM, INC. 9445-02 5275347 00386270000385

Patients

Seq Age Sex Outcome Treatment
1 35 YR