FDA Adverse Event Malfunction Summary report: N

PEN NDL 31GA 8MM 100 BX 1200 LA

MDR report key: 10738014 · Received October 26, 2020

Report

Report Number
9616656-2020-01064
Event Type
Malfunction
Date Received
October 26, 2020
Date of Event
October 4, 2020
Report Date
December 9, 2020
Manufacturer
BECTON DICKINSON AND CO.
Product Code
FMI
PMA / PMN Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
BR
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 0

CUSTOMER RETURNED PHOTOS OF 8MM, 31G PEN NEEDLES WITH THE SHELF CARTON FROM LOT # 9183079. CUSTOMER STATES THAT THE NEEDLE PENETRATED INTO ITS OWN PROTECTION SHIELD WITHOUT BEING ABLE TO BE REMOVED. THE PHOTOS WERE EXAMINED AND EXHIBITED THE PATIENT END OF THE CANNULA THROUGH THE INNER SHIELD. A LOT HISTORY REVIEW WAS CARRIED OUT AND NO RELATED NON CONFORMANCES WERE RAISED IN ASSOCIATION WITH THIS PACKAGED LOT CONCLUDING ALL INSPECTIONS WERE PERFORMED AS PER THE APPLICABLE OPERATIONS AND MET QC SPECIFICATIONS. BD WAS ABLE TO CONFIRM THE CUSTOMER¿S INDICATED FAILURE. ROOT CAUSE OF THIS ISSUE WAS INCORRECT LOADING OF THE SHIELD TO THE HUB AT THE SHIELDING STATION. SEE H.10.

Description of Event or Problem · 0

IT WAS REPORTED THAT THE PEN NDL 31GA 8MM 100 BX 1200 LA EXPERIENCED PRODUCT DAMAGE WHILE STILL CONSIDERED OPERABLE. PRODUCT DEFECT WAS NOTED PRIOR TO USE. THE FOLLOWING INFORMATION WAS PROVIDED BY THE INITIAL REPORTER: YESTERDAY (10/04) ONE APPEARED, WHICH COULD BE CONSIDERED AN EXTREME CASE, THAT IS, THE NEEDLE PENETRATED INTO ITS OWN PROTECTION SHIELD WITHOUT BEING ABLE TO BE REMOVED. MATERIAL NOT USED BY CUSTOMER. CUSTOMER COMMENTS IN THE E-MAIL: "BENT" NEEDLES NO LONGER APPEARED AFTER MY COMPLAINT.

Additional Manufacturer Narrative · 1

INITIAL REPORTER PHONE #: (B)(6). A DEVICE EVALUATION IS ANTICIPATED, BUT HAS NOT YET BEGUN. UPON COMPLETION OF THE INVESTIGATION, A SUPPLEMENTAL REPORT WILL BE FILED. (B)(4).

Description of Event or Problem · 1

IT WAS REPORTED THAT THE PEN NDL 31GA 8MM 100 BX 1200 LA EXPERIENCED PRODUCT DAMAGE WHILE STILL CONSIDERED OPERABLE. PRODUCT DEFECT WAS NOTED PRIOR TO USE. THE FOLLOWING INFORMATION WAS PROVIDED BY THE INITIAL REPORTER: YESTERDAY (10/04) ONE APPEARED, WHICH COULD BE CONSIDERED AN EXTREME CASE, THAT IS, THE NEEDLE PENETRATED INTO ITS OWN PROTECTION SHIELD WITHOUT BEING ABLE TO BE REMOVED. MATERIAL NOT USED BY CUSTOMER. CUSTOMER COMMENTS IN THE E-MAIL: "BENT" NEEDLES NO LONGER APPEARED AFTER MY COMPLAINT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1203085 PEN NDL 31GA 8MM 100 BX 1200 LA PEN NEEDLE FMI BECTON DICKINSON AND CO. 9183079

Patients

Seq Age Sex Outcome Treatment
1