FDA Adverse Event Malfunction Summary report: N

EPOC READER, HOST

MDR report key: 10735760 · Received October 26, 2020

Report

Report Number
3002637618-2020-00057
Event Type
Malfunction
Date Received
October 26, 2020
Date of Event
October 5, 2020
Report Date
November 19, 2020
Manufacturer
EPOCAL INC.
Product Code
CGL
UDI-DI
00809708016685
PMA / PMN Number
K113726
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GM
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 0

THE CUSTOMER WAS UNABLE TO PROVIDE INSTRUMENT LOG FILES FOR THIS ISSUE. EPOC CALCULATED HGB IS DERIVED FROM THE HEMATOCRIT (HCT) READING ON THE EPOC DEVICE. THEREFORE, THE INVESTIGATION FOCUSED ON HCT PERFORMANCE OF THE CARD LOT 01-20176-40. A REVIEW OF THE IN-HOUSE PERFORMANCE FOR THE CARD LOT 01-20176-40 DID NOT IDENTIFY ANY PRODUCT DEFICIENCIES FOR HCT. THE FAILURE RATE OF LOT 01-20176-40 IS NOT SHOWING AN INCREASED TREND IN THE FIELD, THEREFORE, THERE IS NO FURTHER EVIDENCE THAT THE SYSTEM OR REAGENT CARDS ARE NOT PERFORMING AS INTENDED.THE CAUSE OF THIS EVENT IS UNKNOWN.

Additional Manufacturer Narrative · 1

THE CUSTOMER STATED THAT REPEAT TESTING WAS PERFORMED TO CONFIRM CORRECT RESULTS WHICH MET THE CLINICAL PICTURE AND A CORRECTED REPORT WAS ISSUED. THE CUSTOMER WAS UNABLE TO CONFIRM IF PROPER TECHNIQUE, OR SAMPLE HANDLING WAS USED. THE INSTRUMENT LOG FILES ARE NO LONGER AVAILABLE FOR INVESTIGATION. INVESTIGATION INTO THE PERFORMANCE OF THE TEST CARD LOT IS UNDERWAY. THE CAUSE OF THIS EVENT IS UNKNOWN.

Description of Event or Problem · 1

THE CUSTOMER REPORTED DISCREPANT THB RESULTS COMPARED TO REPEAT TESTING ON A NON-SIEMENS INSTRUMENT. THERE IS NO REPORT OF INJURY DUE TO THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1199462 EPOC READER, HOST EPOC CGL EPOCAL INC. HR-1002-00-00 00809708016685

Patients

Seq Age Sex Outcome Treatment
1