FDA Adverse Event Malfunction Summary report: N

3.0 RIO ROBOTIC ARM - MICS

MDR report key: 10725724 · Received October 23, 2020

Report

Report Number
3005985723-2020-00320
Event Type
Malfunction
Date Received
October 23, 2020
Date of Event
September 28, 2020
Report Date
December 16, 2020
Manufacturer
MAKO SURGICAL CORP.
Product Code
OLO
UDI-DI
00848486030407
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
UT, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

REPORTED EVENT: MPS REPORTED ARM BOUNCING AND SHAKING WHEN ENTERING HAPTICS AND DURING CUTS. THEY WERE ABLE TO GET THROUGH THE CASE. THE FIELD SERVICE ENGINEER REPORTED: PROBLEM REPRODUCED? YES TROUBLE SHOOTING NOTES: NONE WORK PERFORMED: UPON ARRIVING AT SITE I ASSUMED I WOULD BE RE-TENSIONING THE J5 CABLE TO ELIMINATE THE SHAKING TAMI (MPS) DESCRIBED. I DID RETENTION THE CABLE BUT OBSERVED ON MY TRANMISSION READINGS THAT ALTHOUGH TENSIONED, THE NOMINAL VALUES I WAS TRYING TO OBTAIN WERE NOT SUSTAINABLE. UPON CLOSER EVALUATION OF THE CABLE I COULD SEE AND FEEL SMALL FRAYING ON THE TUNGSTON CABLE. I DETERMINED THAT IT WOULD BE NECESSARY TO REPLACE THE J5 TRANSMISSION CABLE. REPLACED J5 TRANSMISSION CABLES, BOTH INSIDE AND OUTSIDE PTS#203250 AND 203251 PER SERVICE MANUAL AND ADJUSTED FOR CORRECT TENSIONING. ALSO REPLACED TIGHTENING ALLEN HEAD LOCK INSERT PT#203856. SUCCESSFULLY COMPLETED ALL CORRESPONDING TESTING PER SERVICE MANUAL. NOTIFIED MPS OF MY RESULTS. SYSTEM IS READY FOR CLINICAL USE. WORK ORDER DISPOSITION: SYSTEM INVESTIGATION COMPLETED SUCCESSFULLY AS PER SERVICE MANUAL. ALL SYSTEM CHECKS AND TESTS PASSED, SYSTEM IS READY FOR USE. PRODUCT HISTORY REVIEW: A REVIEW OF DEVICE HISTORY RECORDS SHOWS THAT ON 12/15/2011, 01 DEVICE WAS MANUFACTURED. A REVIEW OF THE DATA REVEALED THAT THE NON-CONFORMANCES ARE NOT RELATED TO THE FAILURE ALLEGED IN THIS COMPLIANT. COMPLAINT HISTORY REVIEW: A REVIEW OF COMPLAINTS IN CATSWEB AND TRACKWISE RELATED TO P/N 209999, SERIAL NUMBER (B)(6) SHOWS NO ADDITIONAL COMPLAINTS RELATED TO THE FAILURE IN THIS INVESTIGATION. CONCLUSIONS: THE ALLEGED FAILURE MODE WAS CONFIRMED. NO ADDITIONAL INVESTIGATION OR SPECIFIC ACTIONS ARE REQUIRED.

Description of Event or Problem · 0

CASE NUMBER: (B)(4): MPS REPORTED ARM BOUNCING AND SHAKING WHEN ENTERING HAPTICS AND DURING CUTS. THEY WERE ABLE TO GET THROUGH THE CASE. UPDATE: SURGICAL DELAY: APPROXIMATELY 15-20 MIN; LEFT TKA

Additional Manufacturer Narrative · 1

AS PART OF NORMAL COMPLAINT FOLLOW-UP, AN EVALUATION OF THE EVENT HAS BEEN INITIATED BY MAKO SURGICAL. A SUPPLEMENTAL REPORT WILL BE SUBMITTED WHEN ADDITIONAL INFORMATION BECOMES AVAILABLE.

Description of Event or Problem · 1

CASE NUMBER: (B)(4): MPS REPORTED ARM BOUNCING AND SHAKING WHEN ENTERING HAPTICS, AND DURING CUTS. THEY WERE ABLE TO GET THROUGH THE CASE. UPDATE: SURGICAL DELAY: APPROXIMATELY 15-20 MIN; LEFT TKA.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1193923 3.0 RIO ROBOTIC ARM - MICS ORTHOPEDIC STEREOTAXIC INSTRUMENT OLO MAKO SURGICAL CORP. 209999 00848486030407

Patients

Seq Age Sex Outcome Treatment
1 Other