ARCHITECT I2000SR
Report
- Report Number
- 3016438761-2020-00253
- Event Type
- Malfunction
- Date Received
- October 22, 2020
- Date of Event
- August 19, 2020
- Report Date
- October 22, 2020
- Manufacturer
- ABBOTT LABORATORIES
- Product Code
- JJE
- UDI-DI
- 00380740006235
- PMA / PMN Number
- EXEMPT
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- FI
- Reporter Occupation
- OTHER HEALTH CARE PROFESSIONAL
Narratives
THIS ISSUE WAS PREVIOUSLY REPORTED UNDER MDR NUMBER 3008344661-2020-00068-00 UNDER A DIFFERENT SUSPECT DEVICE. THE FIELD SERVICE REPRESENTATIVE (FSR) PERFORMED A SITE VISIT, INSPECTED THE INSTRUMENT, AND OBSERVED A LEAK IN THE TRIGGER AND SAMPLE BUFFER PUMPS. THE FSE REPLACED THE TRIGGER AND PRE-TRIGGER VALVES, AND VORTEXER 3. NO ADDITIONAL DISCREPANT RESULT ISSUES HAVE BEEN REPORTED SINCE THE SERVICE ACTIVITY WAS COMPLETED. A REVIEW OF THE ANALYZER SERVICE HISTORY IDENTIFIED NO CONTRIBUTING FACTORS TO THE CURRENT COMPLAINT. THERE HAVE BEEN NO FURTHER OCCURRENCES OF DISCREPANT RESULTS, AS DESCRIBED IN THIS COMPLAINT DOCUMENTED AFTER THE VORTEXER, STABILIZED (ROHS) PN 7-76656-05 AND VALVE, MANIFOLD KIT (ROHS) PN 7-77612-03 WERE REPLACED. LABELING WAS REVIEWED AND FOUND TO BE ADEQUATE. THE ARCHITECT SYSTEM OPERATIONS MANUAL ADDRESSES OPERATIONAL PRECAUTIONS, LIMITATIONS, AND TROUBLESHOOTING OF THE FLUIDICS SUB-SYSTEM, AND COMPONENT REPLACEMENT. THE OPERATIONS MANUAL ALSO ADDRESSES TROUBLESHOOTING OF DEPRESSED CONCENTRATION, AND ERRATIC SAMPLE RESULTS. THE ARCHITECT I SYSTEM SERVICE AND SUPPORT MANUAL PROVIDES INSTRUCTIONS FOR THE REMOVAL AND REPLACEMENT OF THE VORTEXER, STABILIZED (ROHS) PN 7-76656-05 AND VALVE, MANIFOLD KIT (ROHS) PN 7-77612-03. RETURN TESTING WAS NOT COMPLETED AS RETURNS WERE NOT AVAILABLE. A REVIEW OF THE ARCHITECT I2000SR TRACKING, AND TRENDING DATA DETERMINED NO ADVERSE TREND FOR THE ISSUE FOR THE PRODUCT. BASED ON THE INVESTIGATION, NO SYSTEMIC ISSUE, OR DEFICIENCY OF THE VORTEXER, STABILIZED (ROHS), VALVE, MANIFOLD KIT (ROHS), OR THE ARCHITECT (B)(4) INSTRUMENT SERIAL (B)(4) WAS IDENTIFIED.
THE CUSTOMER REPORTED FALSELY DEPRESSED ARCHITECT TOTAL PSA RESULTS GENERATED ON THE ARCHITECT I2000SR INSTRUMENT ON ONE PATIENT. THE FOLLOWING DATA WAS PROVIDED: SID (B)(6)GENERATED A RESULT OF < 0.01 UG/L. TWO WEEKS EARLIER THE SAME PATIENT SID (B)(6) GENERATED A RESULT OF 1.085 UG/L. NO IMPACT TO PATIENT MANAGEMENT WAS REPORTED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1187780 | ARCHITECT I2000SR | ANALYZER, CHEMISTRY (PHOTOMETRIC, DISCRETE), FOR CLINICAL USE | JJE | ABBOTT LABORATORIES | 3M74-02 | 00380740006235 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |